Community Worker

Target Business Services Inc; Melbourne; On-site; AUD 72,000 - 88,000; Full time

Job summary

Target Business Services – South Yarra VIC is seeking a qualified Community Worker to support delivery of mental health and wellbeing initiatives. The role involves assisting individuals and families to access community resources, coordinating referrals and promoting social inclusion within diverse communities.

The successful candidate will hold a Diploma in Community Services or equivalent, have at least one year of relevant experience, and work collaboratively with health professionals and

Qualifications

• A relevant qualification, such as a Diploma in Community Services, Community Development, Mental Health or an equivalent qualification under the Australian Qualifications Framework.
• Minimum of one year of full-time relevant experience in community work, mental health support, community services or a related social services environment.

Responsibilities

• Assist in planning, coordinating and implementing community support and wellbeing programs that promote mental health awareness, social inclusion and community participation.
• Identify individual and community needs and assist participants in accessing suitable support services, community resources and wellbeing initiatives.
• Liaise with clients, families, community organisations, health professionals and relevant service providers to facilitate coordinated support.
• Provide information about available mental health, welfare and community services and assist individuals in navigating appropriate referral pathways.
• Encourage community participation and social connection among individuals experiencing mental health challenges, isolation or other barriers to accessing support.
• Assist in coordinating referrals to relevant counselling, psychosocial, housing, employment, family support and other community services, as appropriate.
• Support culturally responsive community engagement initiatives that address the needs of diverse communities and promote equitable access to mental health information and services.
• Monitor participation in community programs, collect relevant feedback and assist in evaluating program effectiveness and participant outcomes.
• Maintain accurate and confidential client records, referral documentation, program information and progress reports in accordance with organisational procedures and privacy requirements.
• Collaborate with internal staff, volunteers and external stakeholders to strengthen community networks and improve access to available support services.
• Identify barriers to community participation and access to support, and contribute to initiatives that improve service accessibility and inclusion.
• Attend team meetings, contribute to program planning and provide updates on community engagement activities and participant support needs.
• Follow organisational policies, confidentiality requirements, professional boundaries and applicable workplace health and safety procedures.

Skills

Communication

Interpersonal skills

Cultural sensitivity

Team collaboration

Independent work

Confidentiality

Person-centred support

Social inclusion

Education

Diploma in Community Services

Tools

None

Job description

Target Business Services – South Yarra VIC

Job Type: Permanent position | Full time position

Job Description

Target Business Services Location: G1, 10 Yarra Street, South Yarra VIC 3141 Salary: $80,000 plus 12% Superannuation Position: Full time

• Permanent

Our client, Mental Health Foundation Australia trading as Mental Health Foundation Victoria, is a community-based mental health organisation dedicated to promoting mental wellbeing, raising public awareness, reducing stigma associated with mental illness and improving access to mental health support. The organisation delivers a range of community-focused initiatives, including mental health awareness and education programs, peer support groups, counselling and wellbeing services, community engagement activities and advocacy initiatives. Mental Health Foundation Victoria is currently seeking a qualified and dedicated Community Worker to support the delivery of its community mental health and wellbeing initiatives.

The successful candidate will assist individuals and families in accessing appropriate community resources, facilitate participation in support programs, coordinate referrals and contribute to initiatives that promote social inclusion, resilience and mental wellbeing. This is an opportunity for a committed community services professional to contribute to an organisation focused on improving mental health awareness, fostering community participation and ensuring that people from diverse backgrounds can access appropriate support and information. Qualifications and Experience

• A relevant qualification, such as a Diploma in Community Services, Community Development, Mental Health or an equivalent qualification under the Australian Qualifications Framework.
• Minimum of one year of full-time relevant experience in community work, mental health support, community services or a related social services environment.

Key Responsibilities

• Assist in planning, coordinating and implementing community support and wellbeing programs that promote mental health awareness, social inclusion and community participation.
• Identify individual and community needs and assist participants in accessing suitable support services, community resources and wellbeing initiatives.
• Liaise with clients, families, community organisations, health professionals and relevant service providers to facilitate coordinated support.
• Provide information about available mental health, welfare and community services and assist individuals in navigating appropriate referral pathways.
• Encourage community participation and social connection among individuals experiencing mental health challenges, isolation or other barriers to accessing support.
• Assist in coordinating referrals to relevant counselling, psychosocial, housing, employment, family support and other community services, as appropriate.
• Support culturally responsive community engagement initiatives that address the needs of diverse communities and promote equitable access to mental health information and services.
• Monitor participation in community programs, collect relevant feedback and assist in evaluating program effectiveness and participant outcomes.
• Maintain accurate and confidential client records, referral documentation, program information and progress reports in accordance with organisational procedures and privacy requirements.
• Collaborate with internal staff, volunteers and external stakeholders to strengthen community networks and improve access to available support services.
• Identify barriers to community participation and access to support, and contribute to initiatives that improve service accessibility and inclusion.
• Attend team meetings, contribute to program planning and provide updates on community engagement activities and participant support needs.
• Follow organisational policies, confidentiality requirements, professional boundaries and applicable workplace health and safety procedures.

Skills and Knowledge

• Demonstrated ability to identify individual and community support needs and assist in coordinating appropriate services and programs.
• Strong communication and interpersonal skills, with the ability to engage respectfully with individuals, families, community groups and service providers.
• Understanding of mental health awareness, psychosocial wellbeing, community inclusion and the importance of person-centred support.
• Ability to work independently and collaboratively with multidisciplinary teams and community stakeholders.
• Compassion, patience and a person-centred approach to community support.
• Ability to engage effectively with people from diverse cultural, linguistic and social backgrounds.
• Ability to maintain confidentiality, exercise sound judgement and work within professional boundaries.
• Commitment to promoting social inclusion, community participation and improved mental wellbeing.

The successful candidate will be a motivated community services professional who can contribute to the delivery of Mental Health Foundation Victoria's community engagement and wellbeing initiatives. The role requires a genuine commitment to supporting individuals, strengthening community connections, promoting mental health awareness and facilitating access to appropriate services.

Please note that only shortlisted candidates will be contacted. Applications will be treated as strictly confidential.