Community Impact Coordinator

SGCH; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

35-hour week

NFP salary packaging up to $15,900 + $

Novated leasing

Learning and development support

Parental leave: 12 weeks + 3 days

Hybrid work options

Job summary

SGCH is seeking a Community Impact Coordinator to deliver initiatives that bring people together, strengthen local connections and improve outcomes for customers and communities. You will coordinate placemaking and participation programs and report to the Senior Community Impact and Partnership Manager.

You will be a community connector, organized and proactive, available to travel across SGCH office locations and portfolios as required.

Qualifications

• Experience planning and delivering community engagement initiatives.
• Strong organisational, communication and stakeholder skills.
• Current Full NSW Driver Licence.

Responsibilities

• Coordinate community engagement, placemaking and participation activities across SGCH communities.
• Support community consultations, workshops, events and customer voice activities.
• Build relationships with customers, community organisations and local services.
• Assist onboarding of new developments through placemaking and activation initiatives.
• Maintain activity plans, stakeholder records, reporting and administrative documentation.
• Collect customer feedback to support continuous improvement and ESG outcomes.
• Monitor activities, budgets and outcomes while supporting safe program delivery.

Skills

Community development

Placemaking

Community services

Social science

Events

Project coordination

Customer facing

Education

Relevant qualification in community development or related discipline

Job description

Job Category: Community Engagement and Development

What we do

At SGCH, we believe everyone belongs.This is why our purpose,‘to create belonging’drives our commitment tobuild a team wherediversity, inclusion andconnectionare at theheartof what we do.

As a leadingnot-for-profitcommunity housing provider supporting over 12,000 customers across 7,000 homes in NSW and VIC, wecontinue toinvestin our people, our homes, and our communities. Guided by ourvalues–We Care, We Create, We Connect –we’vebuilt an inclusiveworkplaceby caring for one another,creatingand sharingnew ideas, and connecting authenticallyevery day,whereeveryonehas the opportunity togrow and thrive.

We are committed tofostering an inclusive environment andbuilding a team that reflects the diversity of the communities weconnect with. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and people of all ages and life experiences.If this role excites you butyou’renot sure you tick every box, we still encourage you to apply.Your passion and potential matter.

Join us in creating sustainable, connected communities whereeveryone feelsa sense of belonging andareempowered to thrive.

Whatweoffer

• Competitivepackage–35-hour work weekwith competitive and above Award pay

NFP salary packaging–Up to $15,900 tax-free, plus $2,500 for meals, entertainment and accommodation, and Novated leasing providing both convenience and savings

High-growth environment–Realopportunities to grow your careerwithafocus oninternal promotions,inhouse learning and developmentandstudyassistancesupport

Health and wellbeingbenefits-Corporate discounts with Flarefor everyday savings, Reward and Recognition program,access to a free 24/7Employee Assistance Program(EAP)for you and your family

Paid Parental Leave–12 weeks paid parental leaveand3 daysbonusannualleave

Agile and innovative work practices–Hybrid work arrangements including work from home options, and modern,well-locatedoffices close to public transport

Job Description

About the roleand about you

We're looking for an enthusiastic and community-minded Community Impact Coordinator to help deliver initiatives that bring people together, strengthen local connections and create positive outcomes for customers and communities. If you enjoy working with people, coordinating community activities and turning ideas into action, we'd love to hear from you.Reporting to the Senior Community Impact and Partnership Manager, you will support SGCH's community impact agenda by coordinating placemaking initiatives, customer engagement activities, community events and participation programs that foster wellbeing, social inclusion and belonging.

To succeed in this role, you will be a community connector,organised and proactive

This is a permanent role, requires travel to all SGCH office locations and portfolios asrequired.

Duties

Coordinating community engagement, placemaking and customer participation activities across SGCH communities.

Supporting community consultations, workshops, events and customer voice activities.

Building strong relationships with customers, community organisations, local services and stakeholders.

Assisting with the onboarding of new developments and communities through placemaking and community activation initiatives.

Maintaining activity plans, stakeholder records, reporting and administrative documentation.

Collecting customer feedback and community insights to support continuous improvement and ESG outcomes.

Monitoring activities, budgets and outcomes while supporting safe and effective program delivery.

The recruitment process may include interviews and relevant skills or behavioural assessmentswithselectionbased ondemonstratedmerit against the roles criteria. Appointment is subject to standard pre-employment checks, such asworking rights, employmentreferencesfrompreviousmanagers, WWCC, a National Police Check, and a health assessment.

Pleasenotewe mayestablisha Talent Pool from this process.

If accessibility and adjustments are needed to apply for this role comfortably, just let us know. Your privacy and dignity are always respected. Please reach out to [e-mail]

Desired Skills and Experience

• Relevant qualification in community development, placemaking, community services, social science, events, project coordination or a related discipline, or equivalent demonstrated experience in a customer facing role.

Demonstrated experience planning and delivering community engagement, place based activities, events or small projects within established plans, procedures, timeframes and budgets.

Strong organisational, communication and stakeholder engagement skills, including the ability to work respectfully with customers from diverse backgrounds and coordinate competing priorities.

Commitment to inclusive, culturally safe and customer-centred practice, with sound administrative, reporting and digital skills.

Holds a current Full NSW Driver Licence.