Community Housing Support Specialist – Relocation & Outreach

Better Health Network; Saint Kilda Junction; Vor Ort; AUD 45.000 - 60.000; Teilzeit

Zusammenfassung

Better Health Network is seeking a part-time Support Worker to assist publicly housed older residents with relocation and community connection in Prahran. The role emphasizes practical relocation support, outreach, and person-centred planning within a values-driven not-for-profit setting.

The successful candidate will build culturally safe relationships, develop individual support plans, and connect residents to health, housing and local networks, working with families and the broader team.

Qualifikationen

• Certificate IV or Diploma in Community Services or equivalent required.
• Minimum of three years' relevant experience in community, health or social services.
• Experience in outreach or helping people navigate services.
• Strong communication skills and ability to work with diverse backgrounds and complex needs.
• Understanding of challenges faced by older public housing residents, including isolation and housing instability.
• Ability to work independently in community settings and collaboratively within a multidisciplinary team.
• Strong organisational and record-keeping skills.
• Current full or probationary driver’s licence.

Aufgaben

• Build trusted, culturally safe relationships with residents, including people experiencing social isolation.
• Provide practical relocation support, including attending housing viewings, packing assistance and helping residents settle into their new homes.
• Develop individual support plans reflecting residents' goals and priorities.
• Connect residents with health, housing, social and community services.
• Support access to appointments, community activities and local networks.
• Work collaboratively with families, carers, service providers and the broader team.
• Maintain accurate client records and contribute to program improvement.

Kenntnisse

Community engagement

Communication skills

Independent work

Record-keeping

Multidisciplinary teamwork

Cultural sensitivity

Driver's licence

Ausbildung

Certificate IV or Diploma in Community Services

Equivalent demonstrated experience

Jobbeschreibung

Better Health Network is seeking a part-time Support Worker to assist publicly housed older residents with relocation and community connection in Prahran. The role emphasizes practical relocation support, outreach, and person-centred planning within a values-driven not-for-profit setting.

The successful candidate will build culturally safe relationships, develop individual support plans, and connect residents to health, housing and local networks, working with families and the broader team.