Community Health Admin Officer — Make a Difference

Southern NSW Local Health District; Cumberland; On-site; AUD 74,000 - 76,000; Full time

Job summary

Southern NSW Local Health District is seeking an Administration Officer to provide high-quality administrative and reception support to clinical teams across Western Sydney Community Health. You will combine strong customer service with organisational accuracy and digital administration skills.

You will support multiple community health centres, maintain records, coordinate appointments and contribute to a safe, consumer-focused environment within a busy health setting.

Qualifications

• Certificate III in Health Administration or equivalent, or willing to undertake.
• Extensive experience in an administrative role with exceptional customer service and confidentiality.
• Excellent written communication and ability to produce complex documents.
• Experience with health records, data entry, scheduling and systems.
• Ability to work autonomously within a multidisciplinary team.
• Current NSW Driver’s Licence and willingness to use for work.

Responsibilities

• Manage reception, switchboard and waiting-room activities, responding professionally to diverse consumer needs.
• Coordinate appointments, client records, data entry, correspondence, meetings and day-to-day administrative requirements.
• Maintain accurate electronic health records and process scheduling, roster, transactions and service requests.
• Coordinate stationery, clinical supplies, equipment and other resources to keep services operating efficiently.
• Support WHS, quality, accreditation, incident management and continuous improvement activities across community health services.

Skills

Customer service

Administrative skills

Communication

Confidentiality

Team collaboration

Education

Certificate III in Health Administration or equivalent

Job description

Southern NSW Local Health District is seeking an Administration Officer to provide high-quality administrative and reception support to clinical teams across Western Sydney Community Health. You will combine strong customer service with organisational accuracy and digital administration skills.

You will support multiple community health centres, maintain records, coordinate appointments and contribute to a safe, consumer-focused environment within a busy health setting.