Community-First Club Receptionist — Part-Time

Shoalhaven Ex-Services Group; Nowra; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Permanent part-time with guaranteed‑ng

Competitive rates of pay and penalties

Training and development

Employee of the Year prizes

Diverse hospitality environment

Job summary

Shoalhaven Ex-Services Group is hiring a friendly Club Receptionist to join our front-of-house team in Nowra. You’ll warmly welcome members and guests, manage sign-ins, and assist with memberships while delivering attentive, local-service at a busy venue.

This part-time role offers guaranteed hours, competitive pay and real opportunities to engage with the community and support local initiatives through our venues.

Qualifications

• Hospitality or customer service experience preferred.
• RSA and ARCG certificates are required.
• Ability to work a rotating roster, including evenings and weekends.

Responsibilities

• Greet members and guests warmly and professionally.
• Provide a positive first and last impression for visitors.
• Process new memberships and renewals accurately.
• Check membership cards and visitor IDs in line with club policy.
• Answer enquiries by phone, email and in person with accurate information.
• Promote venue services, promotions and events to members.
• Handle reception administration and basic cash handling.
• Maintain a neat, organised reception area and collaborate with other teams.

Skills

Customer service

Communication

Professionalism

Teamwork

Tools

Membership systems

Job description

Shoalhaven Ex-Services Group is hiring a friendly Club Receptionist to join our front-of-house team in Nowra. You’ll warmly welcome members and guests, manage sign-ins, and assist with memberships while delivering attentive, local-service at a busy venue.

This part-time role offers guaranteed hours, competitive pay and real opportunities to engage with the community and support local initiatives through our venues.