Community Facilities Officer

City of West Torrens; Adelaide; On-site; AUD 80,000 - 86,000; Part time

Benefits offered by this job

On-site car parking

Paid parental leave

Employee Assistance Program (EAP)

Journey accident insurance

Corporate uniform allowance

Study assistance

Learning and development opportunities

Job summary

City of West Torrens in Adelaide's Hilton location is seeking a Community Facilities Officer on a fixed-term, part-time basis. The role is 20 hours per week, with salary range $79,603 to $86,410 per annum plus superannuation, adjusted to hours worked.

You will deliver professional customer and reception services, support administrative and operational needs across diverse community facilities, and help organise activities and events.

Qualifications

• Essential qualifications in Event Management / Community Facility Management or related field and/or demonstrated experience.
• Certificate qualification in Vision and Audio systems or relevant experience.

Responsibilities

• Provide professional and effective customer and reception services for diverse community facilities.
• Support administrative and operational needs across facilities and events.
• Contribute to the organisation and delivery of activities, services and special events.
• Handle housekeeping tasks, inspections, risk management, and transport of equipment.
• Process and maintain customer booking forms.

Skills

Problem solving

Negotiation skills

Conflict resolution

Digital booking systems

Customer service

Reliability

Motivation

Education

Event Management / Community Facility Management qualifications

Vision and Audio systems certificate

Tools

Venue management software

Job description

• Fixed term part-time role, up to January 2028
• Salary (Level 2 Officer): $79,603 to $86,410 per annum (FTE) plus superannuation - salary adjusted to hours worked
• Based at Hilton
• Car parking onsite

What you'll do

As the Community Facilities Officer you will provide professional and effective customer services and reception services, as well as support the administrative and operational needs of a diverse and multi-discipline range of community facilities. You will also contribute to the organisation and delivery of activities, services and special events for the community.

Duties also include:

• Ensuring the efficient and accurate completion of tasks related to housekeeping, maintenance, inspections, on-site risk management and transportation of equipment.
• Supporting Community Facilities financial responsibilities, including credit and return request processes, reconciliations, over-payments, and invoicing.
• Maintaining registers and plans for facility maintenance and equipment, and conduct and promptly act on facility maintenance inspections as necessary.
• Providing comprehensive facility inductions and site inspections, ensuring a tailored approach to each site and customer as needed.
• Processing and maintaining customer booking application forms.

This role is for 20 hours per week as rostered below:

Monday 8:00am to 3:00pm 6.5 hours Tuesday 8:00am to 3:30pm 7 hours Wednesday 8:00am to 3:00pm 6.5 hours

Who you are

If you are reliable, motivated and have experience in multi-use community facility operations, including using digital booking and venue management systems, you could be a great addition to the Council's Community Facilities team.

It is essential you have well-developed problem solving, conflict resolution and negotiation skills along with a strong focus and commitment to providing quality customer service.

You must also have the following essential qualification(s) and/or relevant experience:

• Relevant qualifications in Event Management / Community Facility Management or related field and/or demonstrated experience
• Certificate qualification in Vision and Audio systems or relevant experience

In accordance with the requirements of this role, a Class C drivers licence, National Police Clearance (obtained within the last six months) and current Working with Children's Check will also be required as part of the recruitment process.

City of West Torrens' proposition, 'Beyond the Paycheque'

We are committed to providing a positive and inclusive workplace for all employees, ensuring all are treated fairly and respectfully. We encourage and support a workplace that values individual differences, experiences and perspectives and aim to foster these to achieve organisation and individual benefit.

We are White Ribbon Accredited.

We promote diversity and flexible ways of working, including part-time.

Our teams are reflective of the communities in which we operate and we value the unique contribution each member makes. The work we do makes a real difference to the lives of our residents and contributes to their economic and social wellbeing.

We value staff well-being and professional development and offer a range of benefits and support that help balance work and life. In addition to salary, you are supported with.

• Freedom to direct contributions to any compliant superannuation fund.
• A holistic health and well-being program offering flu vaccinations, skin checks, health seminars and more.
• Free access up to 3 counselling sessions through our Employee Assistance Program.
• Journey accident insurance.
• Paid parental leave.
• Corporate uniform allowance.
• Study assistance.
• Learning and development opportunities.
• On-site car parking.

Enquiries to Angie D'Amato, Senior Community Facilities Officer via ad'[e-mail]

Closing Date: 9:00am Tuesday 24 November 2026.