Community Experience Officer

Shire of East Pilbara; Newman, Marble Bar, Nullagine; On-site; AUD 74,000 - 90,000; Full time

Benefits offered by this job

Living Allowance up to $13K p.a.

Superannuation up to 22%

Long Service Leave

Paid Parental Leave

Uniform Allowance

Employee Assistance Program

50% Discount on Shire facilities &

Disability & services

Job summary

Shire of East Pilbara in Newman, WA, seeks a Customer Experience Officer to join a service-focused team. You will handle customer inquiries, assist with admin tasks, and support efficient service delivery across local communities.

Ideal candidates have customer service experience, strong computer skills, and a current WA C Class Licence. The role offers a supportive workplace with salary up to $82,045 p.a., a living allowance, and progressive superannuation.

Qualifications

• Experience in a Customer Service or administration function.
• Good knowledge of computer systems and software packages.
• Current WA C Class Drivers Licence.

Responsibilities

• Provide frontline customer service and handle inquiries.
• Assist with administrative tasks and document processing.
• Maintain positive stakeholder relationships and team collaboration.

Skills

Customer service

Administration

Computer literacy

WA C Class Drivers Licence

Tools

Computer systems software

Job description

Shire of East Pilbara in Newman, WA, seeks a Customer Experience Officer to join a service-focused team. You will handle customer inquiries, assist with admin tasks, and support efficient service delivery across local communities.

Ideal candidates have customer service experience, strong computer skills, and a current WA C Class Licence. The role offers a supportive workplace with salary up to $82,045 p.a., a living allowance, and progressive superannuation.