Community Engagement Lead – Infrastructure & Impact

CDC Data Centres; Canberra; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

CDC Academy

CDC Day

Parental Leave

Volunteer Leave

Employee Assistance

Social Events

Job summary

CDC Data Centres is seeking a Community Engagement Specialist to be the on-the-ground presence across metropolitan and regional areas, building trusted relationships with residents, community groups, councils, Traditional Owners and local stakeholders.

You will run listening and two-way feedback programs, gather community intelligence, and feed insights into CDC’s engagement strategy, helping to shape approvals, construction and ongoing operations while promoting an inclusive, diverse workplace.

Qualifications

• 5+ years’ experience in community engagement or related fields.
• Experience delivering community engagement for major infrastructure projects.
• Familiarity with IAP2 spectrum and closed‑loop feedback.
• Understanding planning and approvals processes and their impact on development.
• Ability to travel across metropolitan and regional areas; valid driver’s license.

Responsibilities

• Act as CDC’s local, visible point of contact for host communities across metropolitan and regional areas; build trusted relationships with residents, community groups, councils, Traditional Owners, elected representatives and local stakeholders.
• Run listening, consultation and two-way feedback in line with the IAP2 spectrum, using a closed-loop system that captures concerns, acts on them and shows communities what changed through ‘you said, we did’ updates.
• Gather community intelligence through direct engagement, local media and social monitoring, council-minute scanning and surveys, and feed it into CDC’s traffic-light sentiment view.
• Contribute frontline insight to CDC’s community engagement strategy, standards, tools and assurance, keeping the enterprise approach practical and grounded in community experience.
• Help build and continuously improve CDC’s repeatable engagement and benefit-sharing approach so each new site starts from proven practice.

Skills

Community engagement

Stakeholder relations

Social impact

External affairs

Job description

CDC Data Centres is seeking a Community Engagement Specialist to be the on-the-ground presence across metropolitan and regional areas, building trusted relationships with residents, community groups, councils, Traditional Owners and local stakeholders.

You will run listening and two-way feedback programs, gather community intelligence, and feed insights into CDC’s engagement strategy, helping to shape approvals, construction and ongoing operations while promoting an inclusive, diverse workplace.