Community Engagement & Impact Leader

CDC Data Centres Pty; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

CDC Academy

CDC Day

Parental Leave

Volunteer Leave

Employee Assistance Program

CDC Social Events

Job summary

CDC Data Centres is seeking a Community Engagement Specialist to be on-the-ground across metropolitan and regional areas, supporting the relationship between CDC and host communities through planning, approvals, construction and operations.

You will act as the local contact for residents, councils and stakeholders, run listening and two-way feedback, gather community intelligence, and contribute to evolving engagement standards and repeatable benefit-sharing approaches for new sites.

Qualifications

• 5+ years’ experience in community engagement, stakeholder relations, social impact or external affairs.
• Experience delivering community or stakeholder engagement for major projects in infrastructure, property, energy, utilities, renewables or regulated sector.
• Practical command of engagement practices and IAP2 spectrum, consultation, complaints handling and closed-loop feedback.

Responsibilities

• Act as CDC’s local, visible contact for host communities across metropolitan and regional areas, building trusted relationships with residents, community groups, councils, Traditional Owners, elected representatives and local stakeholders.
• Run listening, consultation and two-way feedback in line with the IAP2 spectrum, using a closed-loop system that captures concerns, acts on them and shows communities what changed through ‘you said, we did’ updates.
• Gather community intelligence through direct engagement, local media and social monitoring, council-minute scanning and surveys, and feed it into CDC’s traffic-light sentiment view.
• Contribute frontline insight to CDC’s community engagement strategy, standards, tools and assurance, keeping the enterprise approach practical and grounded in community experience.
• Help build and continuously improve CDC’s repeatable engagement and benefit-sharing approach so each new site starts from proven practice.

Skills

Community engagement

Stakeholder relations

IAP2 framework

Planning approvals

Travel readiness

Driver's licence

Job description

About us:

Established in 2007, CDC Data Centresis Australia's leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC's diversified operationsprovide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world's best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the Role:

The Community Engagement Specialist is CDC’s on-the-ground presence across metropolitan and regional areas. The role supports the relationship between CDC and the communities that host our campuses through planning, approvals, construction and operations.

Responsibilities:

• Act as CDC’s local, visible point of contact for host communities across metropolitan and regional areas, building trusted relationships with residents, community groups, councils, Traditional Owners, elected representatives and local stakeholders.
• Run listening, consultation and two-way feedback in line with the IAP2 spectrum, using a closed-loop system that captures concerns, acts on them and shows communities what changed through ‘you said, we did’ updates.
• Gather community intelligence through direct engagement, local media and social monitoring, council-minute scanning and surveys, and feed it into CDC’s traffic-light sentiment view.·
• Contribute frontline insight to CDC’s community engagement strategy, standards, tools and assurance, keeping the enterprise approach practical and grounded in community experience.
• Help build and continuously improve CDC’s repeatable engagement and benefit-sharing approach so each new site starts from proven practice.

What's in it for you:

CDC offers excellent employment conditions and benefits such as:

• CDC Academy -Make your mark by enhancing your professional development with the CDC Academy. Enrol in specialised training courses that will help you develop skills and ensure you thrive in your chosen career.
• CDC Day - An additional day of paid leave dedicated to nurturing your health and wellbeing.
• Parental Leave - Inclusive and above legislative tenure of parental leave entitlements to help you start, grow and care for your family.
• Volunteer Leave - Make a meaningful difference with 2 days of volunteering leave for any cause or charity of your choice.
• Employment Assistance Program - Be confident that you and your family are supported with access to our comprehensive Employee Assistance Program.
• CDC Social Events - CDC's offers staff and their family's inclusive events that nurtures relationships, connection and friendships across the business. CDC hosts BBQs, family picnics and community events, bringing together CDC staff in different settings.

About You:

• 5+ years’ experience in community engagement, stakeholder relations, social impact or external affairs, including hands-on delivery in host communities.
• Experience delivering community or stakeholder engagement for major projects in infrastructure, property, energy, utilities, renewables or another complex, asset-intensive or regulated sector.
• Practical command of engagement practice and frameworks such as the IAP2 spectrum, consultation, complaints handling and closed-loop feedback.
• Understanding of the planning and approvals environment and how community sentiment affects development application and consenting outcomes.
• Experience working alongside delivery partners and agencies to deliver local engagement.
• A current driver’s licence and willingness to travel and work across metropolitan and regional areas, including occasional after-hours community events.

Essential: Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.