Community Compliance Officer — RDO & Free Parking

Moonee Valley City Council; Melbourne; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Monthly RDO

Free parking

Job summary

Moonee Valley City Council is seeking a City Compliance Officer to join the City Safety & Amenity team in Moonee Ponds, VIC. The role involves education, engagement and enforcement to maintain community safety and local laws.

You will investigate a broad range of compliance matters, conduct inspections, liaise with residents and stakeholders, and prepare documentation to support investigations and legal proceedings. A Certificate IV or Diploma in Statutory Compliance is preferred.

Qualifications

• Certificate IV or Diploma qualification in Statutory Compliance or related discipline.
• Strong written and verbal communication skills with experience in reports and enforcement documentation.
• Well-developed investigative skills to gather evidence and resolve complex matters.
• Conflict resolution and problem-solving abilities in challenging regulatory environments.
• Strong organisational and time management skills with ability to handle multiple priorities.
• Sound computer literacy including MS Office and compliance systems.

Responsibilities

• Investigate complaints and breaches relating to Local Laws, animal management, building site compliance and asset protection matters.
• Conduct inspections, audits and compliance assessments under relevant legislation and council policies.
• Promote voluntary compliance through education, advice and engagement, while enforcing when required.
• Prepare correspondence, reports and documentation to support investigations and legal proceedings.
• Assess permits, registrations and applications relevant to the role.
• Liaise with residents, builders, contractors, police, emergency services and stakeholders to resolve issues.
• Assist with animal control activities, including responding to nuisance or dangerous animals.
• Maintain accurate records and provide high-quality customer service.

Skills

Strong communication

Investigative skills

Conflict resolution

Organisational skills

Computer literacy

Education

Certificate IV or Diploma in Statutory Compliance

Tools

Microsoft Office

Compliance management systems

Job description

Moonee Valley City Council is seeking a City Compliance Officer to join the City Safety & Amenity team in Moonee Ponds, VIC. The role involves education, engagement and enforcement to maintain community safety and local laws.

You will investigate a broad range of compliance matters, conduct inspections, liaise with residents and stakeholders, and prepare documentation to support investigations and legal proceedings. A Certificate IV or Diploma in Statutory Compliance is preferred.