Community Care Coordinator & Client Advocate

Warrigal; Goulburn; On-site; AUD 55,000 - 78,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Career break schemes

Professional development

LifeWorks support

Job summary

Warrigal Home Services in Goulburn is seeking a skilled Care Coordinator to support the delivery of person-centred home care. You will coordinate and manage the care needs of community‑dwelling clients, ensuring services align with care plans, client goals and approved frameworks.

You will undertake assessments, develop and review care plans, balance a caseload and work with families, providers and internal teams to ensure safe, efficient services that promote independence and wellbeing.

Qualifications

• Diploma or Certificate IV in Community Services, Aged Care, Case Management or equivalent.
• Experience in care coordination, case management or related roles in aged, health or disability sectors.
• Advanced assessment and care planning skills to identify client needs, risks and support requirements.
• Experience in multidisciplinary care environments.
• Strong interpersonal and communication skills to build relationships with clients, families and service providers.
• Ability to manage a caseload and prioritise competing demands.
• Understanding of person-centred care and wellness reablement principles.
• Ability to network, negotiate and advocate.
• Ability to meet Worker screening requirements and hold a valid Driver's Licence.

Responsibilities

• Coordinate and manage care needs of clients living in the community.
• Undertake comprehensive assessments, develop and review care plans.
• Ensure services align with client goals and approved support frameworks.
• Collaborate with clients, families, service providers and internal teams to deliver safe, efficient care.

Skills

Care coordination

Casemanagement

Multidisciplinary care

Communication skills

Caseload management

Person-centred care

Education

Diploma or Certificate IV in Community Services, Aged Care, Case Management or equivalent

Job description

Warrigal Home Services in Goulburn is seeking a skilled Care Coordinator to support the delivery of person-centred home care. You will coordinate and manage the care needs of community‑dwelling clients, ensuring services align with care plans, client goals and approved frameworks.

You will undertake assessments, develop and review care plans, balance a caseload and work with families, providers and internal teams to ensure safe, efficient services that promote independence and wellbeing.