Community Banking Customer Advisor

Bendigo and Adelaide Bank Limited; City Of Greater Geraldton; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Health and wellbeing support

BEN U corporate university

Job summary

Bendigo Bank is seeking a Customer Service Officer in Geraldton, WA. You will be the face of the branch, handling transactions, guiding customers through online banking, and recommending suitable products to help them reach their financial goals.

Join a team that values adaptability, lifelong learning, and community impact as you support local customers and collaborate with specialists to deliver exceptional service.

Qualifications

• Experience in customer service environment and ability to achieve targets.

Responsibilities

• Assist customers with transactions and online banking needs.
• Explain products and services that best fit customer needs.
• Support customers with digital literacy and online banking platforms.
• Provide friendly, face-to-face and phone-based service.
• Maintain risk awareness in all transactions.
• Represent the branch and build community connections.

Skills

Customer service

Communication

Digital literacy

Attention to detail

Risk mindset

Team collaboration

Job description

Bendigo Bank is seeking a Customer Service Officer in Geraldton, WA. You will be the face of the branch, handling transactions, guiding customers through online banking, and recommending suitable products to help them reach their financial goals.

Join a team that values adaptability, lifelong learning, and community impact as you support local customers and collaborate with specialists to deliver exceptional service.