Community Banking Advisor - 12-Month Contract

Regional Australia Bank Ltd; West Tamworth; On-site; AUD 64,000 - 68,000; Full time

Benefits offered by this job

Comprehensive training

Development opportunities

Job summary

Regional Australia Bank is seeking a Customer Advisor to support everyday banking needs, build relationships, and promote products and services in a friendly, community-focused environment. The role emphasizes delivering outstanding service while collaborating with a team to help customers achieve their financial goals.

The position is Tamworth-based, on a 12-month contract, with hours 8:45am–5:15pm, Monday to Friday.

Qualifications

• Strong attention to detail.
• Clear, warm communication.
• Enjoy working in a supportive team.
• Good numeracy and literacy; quick to learn new systems.
• Desire to make a meaningful local community impact.
• Passionate about outstanding customer service.

Responsibilities

• Greet customers and help them choose products and services.
• Open new accounts and guide customers through suitable options.
• Assist customers with digital banking tools, ensuring safe usage.
• Keep customer information accurate and up to date.
• Identify opportunities to refer customers to lending, insurance, or other products.
• Work toward clear performance and service targets.
• Learn banking basics while building relationships.
• Pursue ongoing training and development.

Skills

Attention to detail

Clear communication

Team player

Numeracy

Willingness to learn

Customer service

Job description

Regional Australia Bank is seeking a Customer Advisor to support everyday banking needs, build relationships, and promote products and services in a friendly, community-focused environment. The role emphasizes delivering outstanding service while collaborating with a team to help customers achieve their financial goals.

The position is Tamworth-based, on a 12-month contract, with hours 8:45am–5:15pm, Monday to Friday.