Communications Officer

Australian Taxation Office; Sydney; Hybrid; AUD 118,000 - 128,000; Full time

Benefits offered by this job

Flexible Working Options (work from 2)

Three extra days leave over summer

Flexible 17% Superannuation

Discounts and entitlements

Job summary

University of New South Wales (UNSW) is seeking an Communications Officer (Internal) to support trusted corporate communications and deliver University-wide messaging. You will write and disseminate internal stories, develop plans, and partner with stakeholders to ensure staff are engaged across channels.

The role sits in the Corporate Communications team within SIEE, reporting to the Communications Manager (Internal) with no direct reports. Hybrid work options are available.

Qualifications

• Tertiary qualifications in communications or marketing or equivalent knowledge.
• Experience in developing, delivering and measuring internal communications in a complex organisation.
• Ability to distill complex information into simple messages for diverse audiences.
• Proven ability to liaise effectively with internal stakeholders to achieve outcomes.

Responsibilities

• Write and disseminate UNSW stories and messages coordinating and delivering University-wide communications, including Inside UNSW and all-staff emails.
• Create clear, engaging and consistent content that keeps staff informed, connected and engaged.
• Partner with stakeholders across UNSW, providing internal communications advice and selecting effective channels.
• Develop internal communications plans and content translating complex information for diverse audiences.
• Create and maintain internal communications resources and tools to support consistent communications.
• Use insights and data to understand what works and improve reach and impact.

Skills

Internal comms

Writing

Stakeholder liaison

Messaging

Measuring impact

Education

Tertiary qualifications in communications or marketing

Job description

Communications Officer (Internal- Corporate Communications Team)

2000 Sydney University of New South Wales

• Employment Type: Full time, continuing
• Remuneration: $118k - $128k (depending on experience) + 17% super + leave loading
• Location: Kensington, NSW (Hybrid Working)

For more than 75 years, UNSW has driven progress that benefits all, through learning, teaching and research. We are determined to leave our world better than we found it. Big minds solving big problems. And we’re only just getting started. This role sits within the Division of Societal Impact, Equity and Engagement (SIEE) which is responsible for supporting a diverse and inclusive staff and student community and working with partner communities and broader society towards positive change.

Why your role matters As Communications Officer (Internal), you will support the delivery of a trusted, high‑impact corporate communications service, developing and implementing communications plans that support clear and consistent University‑wide messaging. Sitting within the Corporate Communications team, you will build relationships with your key stakeholders to promote the achievements and activities of the University and its staff through internal communications channels , ensuring staff are informed, connected and engaged.

The Communications Officer (Internal) will report to the Communications Manager (Internal) and has no direct reports. Your day to day includes:

• Write and disseminate UNSW stories and messages coordinating and delivering University-wide communications, including Inside UNSW and all-staff emails.
• Create clear, engaging and consistent content that keeps staff informed, connected and engaged with what’s happening across the University.
• Partner with stakeholders across UNSW, providing internal communications advice, identifying effective channels and approaches.
• Develop a range of internal communications plans and content, translating complex information into accessible messages for diverse audiences.
• Create and maintain internal communications resources, tools and user the support effective and consistent communications.
• Use insights, feedback and data to understand what’s working and continually improve the reach and impact of UNSW’s internal communications channels.

Who you are: We’re looking for a great communicator with experience in delivering internal communications across a range of platforms, with the following skills and experience:

• Tertiary qualifications with a depth of relevant experience in communications or marketing, or an equivalent level of knowledge gained through any combination of education, training and experience.
• Demonstrated experience in developing, delivering and measuring internal communications within a complex organisational environment.
• Understanding of target audience, with a highly effective writing style in high-impact messaging to internal audiences.
• Demonstrated experience in distilling complex information into simple messages for communication to a diverse stakeholder.
• Proven ability to liaise effectively with internal stakeholders to achieve desired outcomes.

UNSW Benefits and Culture: People are at the core of everything we do. We recognise the contributions of our staff make UNSW one of the best universities in Australia and the world. Our benefits include:

• Flexible Working Options (work from home, flexible hours)
• Additional three days leave over University summer shutdown period
• Flexible 17% Superannuation contributions, additional leave-loading paymentsand salary sacrifice
• Discounts and entitlements (retail, education, fitness: Fitness Passport).

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.