Digital Content & Social Media Executive

Blackmores Group; Sydney; Hybrid; AUD 118,000 - 128,000; Full time

Benefits offered by this job

Flexible working

Extra leave

Superannuation

Salary sacrifice

Discounts

Job summary

UNSW is seeking an Internal Communications Officer to support trusted, high‑impact corporate communications. You will develop and implement internal communications plans that promote clear, University‑wide messaging and staff engagement.

You will write and disseminate UNSW stories, craft engaging content, and partner with stakeholders to translate complex information for a diverse audience. The role is hybrid, Kensington, NSW, with a strong focus on measurable outcomes.

Qualifications

• Academic qualifications with depth in communications or marketing.
• Experience in developing and measuring internal communications.
• Ability to distill complex information into clear messages for diverse audiences.

Responsibilities

• Write and disseminate UNSW stories and messages coordinating and delivering University-wide communications.
• Create clear, engaging and consistent content that keeps staff informed, connected and engaged across the University.
• Partner with stakeholders across UNSW, providing internal communications advice and identifying effective channels and approaches.
• Develop internal communications plans translating complex information into approachable messages for a diverse audience.
• Create and maintain internal communications resources, tools and support effective and consistent communications.
• Use insights and data to understand what’s working and continually improve reach and impact of UNSW’s internal channels.

Skills

Internal communications

Content writing

Stakeholder engagement

Messaging & storytelling

Measurement & analytics

Education

Academic qualifications in communications or marketing

Job description

Communications Officer (Internal) at UNSW

Employment Type: Full Time, continuing

Remuneration: $118k - $128k (depending on experience) + 17% super + leave loading

Location: Kensington, NSW (Hybrid Working)

For more than 75 years, UNSW has driven progress that benefits all, through learning, teaching and research. We are determined to leave our world better than we found it. Big minds solving big problems. And we’re only just getting started.

Why your role matters: As Communications Officer (Internal), you will support the delivery of a trusted, high‑impact corporate communications service, developing and implementing communications plans that support clear and consistent University‑wide messaging.

Sitting within the Corporate Communications team, you will build relationships with your key stakeholders to promote the achievements and activities of the University and its staff through internal communications channels , ensuring staff are informed, connected and engaged.

The Communications Officer (Internal) will report to the Communications Manager (Internal) and has no direct reports.

Your day to day includes:

• Write and disseminate UNSW stories and messages coordinating and delivering University-wide communications, including Inside UNSW and all-staff emails.
• Create clear, engaging and consistent content that keeps staff informed, connected and engaged with what’s happening across the University.
• Partner with stakeholders across UNSW, providing internal communications advice, identifying effective channels and approaches.
• Develop a range of internal communications plans and content that translates complex information into approachable messages for a diverse audience.
• Create and maintain internal communications resources, tools and user the support effective and consistent communications.
• Use insights, feedback and data to understand what’s working and continually improve the reach and impact of UNSW’s internal communications channels.

Who you are:

• Academic qualifications with a depth of relevant experience in communications or marketing, or an equivalent level of knowledge gained through any combination of education, training and experience.
• Demonstrated experience in developing, delivering and measuring internal communications within a complex organisational environment.
• Understanding of target audience, with a highly effective writing style in high-impact messaging to internal audiences.
• Demonstrated experience in distilling complex information into simple messages for communication to a diverse stakeholder.
• Proven ability to liaise effectively with internal stakeholders to achieve desired outcomes.

Benefits & Culture: Flexible Working Options (work from home, flexible hours); Additional three days leave over University summer shutdown period; Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice; Discounts and entitlements (retail, education, fitness: Fitness Passport).

Equal Opportunity: UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.