Communications Manager

Levande; Sydney; Hybrid; AUD 130,000 - 190,000; Full time

Job summary

Levande is looking for an experienced Communications Manager to lead the brand's communications agenda across PR, media, reputation and crisis readiness.

You will work with senior leaders, guide an external PR agency and help Levande shape how it is perceived nationally from Sydney with hybrid work options.

Qualifications

• 7+ years in PR, communications, media relations or corporate affairs.
• Strong writing and editing skills for diverse audiences.
• Experience guiding senior leaders and managing external agencies.

Responsibilities

• Lead day-to-day PR and external communications activity.
• Manage Levande’s external PR agency, briefs and priorities.
• Lead crisis communications planning and response.
• Develop media materials, Q&As, and spokesperson briefs.
• Provide trusted reputation advice to executives and stakeholders.

Skills

PR & media relations

Stakeholder management

Crisis communications

Executive advisory

Writing & editing

AI in communications

Agency management

Education

Bachelor's degree in communications

Tools

Media monitoring software

Job description

Take ownership of a brand’s communications agenda, advise senior leaders and help shape how people see retirement living.

As our Communications Manager, you’ll join Levande’s award-winning Marketing team and lead across PR, media, reputation and crisis communications. You’ll work closely with senior leaders, manage our external PR agency and help shape how Levande shows up externally.

You’ll have the opportunity to:

• Bring stories from Levande’s residents and communities to a wider audience.
• Drive proactive media, thought leadership and stories that build awareness and reputation.
• Take the communications lead during issues and crisis situations.
• Partner with senior leaders and our PR agency on high-profile and reputation-focused communications.

Why You Will Like Working Here

At Levande, our people create communities where older Australians can live well every day. In this role, you’ll help tell that story while protecting and strengthening the reputation of a national organisation.

You’ll also enjoy:

• Hybrid working: Balance time in our Sydney office with the flexibility to work remotely.
• 24/7 wellbeing support: Access Sonder, your Everyday Wellbeing Companion, for confidential health, safety and wellbeing support for you and your family.
• An award-winning Marketing team: Join an experienced, collaborative team where great ideas are encouraged.
• Room to experiment: Use AI responsibly to improve communications quality and efficiency, and help colleagues do the same.

What You Will Be Working On

You’ll lead Levande’s day‑to‑day PR and external communications activity, providing trusted advice and ensuring we communicate clearly and confidently when issues arise.

• Leading proactive PR, media relations, thought leadership and external storytelling.
• Managing Levande’s external PR agency, including briefs, priorities, delivery and performance, and using media insights to improve results.
• Leading crisis communications planning and response, including key messages, escalation processes and coordination with senior leaders and our PR agency.
• Developing media materials, Q&As, spokesperson briefs and executive, internal and corporate communications that support engagement and business priorities.
• Providing trusted communications and reputation advice to executives and senior stakeholders.

What Type of Person Will Be Successful

You’ll be an experienced communications or PR professional who combines excellent writing with sound judgement, strong stakeholder skills and the ability to remain calm when the stakes are high.

You’ll bring:

• 7+ years’ experience across PR, communications, media relations or corporate affairs.
• Strong hands‑on PR and media relations experience, including proactive campaigns and thought leadership.
• Experience managing communications through sensitive issues or crisis situations.
• Confidence advising senior executives and managing external PR agencies or communications partners.
• Exceptional writing and editing skills across different audiences, plus practical AI capability and sound judgement when checking AI‑assisted communications.

If you’ve built your career agency‑side as an Account Director or Senior Account Manager, or in‑house as a PR Manager or Senior Communications Advisor, we’d love to hear from you. Retirement living experience is helpful, but your depth of PR and crisis communications experience matters more.

At Levande, our people create communities where older Australians can live well every day. We know the best communities are built by teams with diverse experiences, perspectives and backgrounds. That's why we're committed to creating an inclusive workplace where everyone feels respected, valued and empowered to thrive. We welcome applications from people of all backgrounds and lived experiences.