Communications & Engagement Specialist

Transport for NSW; Sydney; Hybrid; AUD 110,000 - 160,000; Full time

Job summary

Transport for NSW is seeking a strategic communications professional to shape and deliver end-to-end plans for high-profile programs. You will translate enterprise priorities into audience-led communications, across divisions and government partners, and manage complex initiatives with senior stakeholders.

You will lead crisis and emergency communications, develop frameworks, and provide trusted advice while coordinating multiple workstreams to ensure timely, effective outcomes.

Qualifications

• You are a strategic communications professional with demonstrated experience managing complex projects from planning through to delivery.
• Experience coordinating stakeholders, managingdependencies and delivering high-visibility initiatives.

Responsibilities

• Develop and implement end-to-end communication plans for strategic initiatives.
• Support crisis and emergency communications and build response frameworks.
• Provide trusted strategic advice and apply strong project management to navigate ambiguity across Transport and government.
• Coordinate multiple workstreams and deliver outcomes with senior leaders and across divisions.

Skills

Project management

Stakeholder coordination

Strategic communications

Crisis communications

Job description

Transport for NSW – Sydney International Airport NSW

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.

In this role, you’ll:

Be part of the Strategic Communications team, delivering high-quality communications for complex, high-profile programs that help translate Transport’s enterprise priorities into clear, audience-led communications.

This role will see you develop and implement end-to-end communication plans for strategic initiatives, like The Connecting NSW strategy, working across divisions, agencies and specialist teams.

You’ll also work across crisis and emergency communications, supporting Transport’s preparedness and response arrangements through partnerships with NSW Government agencies, federal counterparts and internal teams. You’ll help develop and maintain the frameworks, relationships and communication approaches needed to respond efficiently and effectively during emergencies and crises.

You’ll provide trusted strategic advice and use strong project management skills to navigate ambiguity, coordinate multiple workstreams and deliver outcomes across Transport and government.

About you

You are a strategic communications professional with demonstrated experience managing complex projects from planning through to delivery. You are comfortable working in ambiguity, quickly understanding unfamiliar issues, identifying the right expertise and driving work forward.

You have project management experience and can confidently coordinate stakeholders, manage dependencies and deliver major initiatives with high visibility.

You have experience planning and delivering organisational livestreams or comparable high-profile events involving senior leaders and enterprise-wide audiences. You can manage content development, speaker preparation, logistics, run sheets and cross-team delivery to create an engaging and seamless experience.

You build strong, trusted relationships with senior leaders, government agencies and internal delivery teams. You bring sound judgement, strong problem-solving skills and the ability to provide clear, practical communications advice.

The team hub for this role is located in Sydney CBD and there’s the expectation that the successful candidate can commit to our 50% workplace presence requirements.

For more information on this position and business unit, view the role description and information pack.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

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Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.