Communications Director (Account Director)

DEC Communications Pty Ltd; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

DEC is seeking a Communications Director (Account Director) to provide senior counsel and leadership across a growing portfolio of high-profile clients. This role focuses on shaping strategy, managing multi-disciplinary teams and delivering integrated communications programs across corporate, technology and consumer sectors.

You will build influential relationships with senior client executives, drive client retention and agency growth, and lead a high-performing account team within a

Qualifications

• 8+ years’ agency experience or equivalent senior communications experience.
• Proven success on large, fast-paced clients and multidisciplinary teams.
• Strong track record providing valued counsel, shaping strategy and delivering high-impact communications outcomes.
• Corporate, technology, consumer or culturally-led brand experience preferred, with issues and crisis experience highly valued.
• Advanced understanding of communications and marketing practice, media, KOLs, creator and digital landscapes, research and measurement.

Responsibilities

• Delivering successful integrated communications programs, ensuring strategy, creativity, implementation and measurement align with client objectives.
• Shaping strategy, leading client execution, implementation and account direction, collaborating closely with and reporting to the Group Client Director.
• Establishing and maintaining strong and influential relationships with clients’ senior executives and related stakeholders and networks.
• Identifying strategic opportunities, threats, issues and trends, translating contextual intelligence and insights into actionable counsel.
• Ensuring all activity is high quality, impactful, meets agreed performance metrics and evaluated using advanced measurement approaches.
• Achieving client satisfaction, retention and organic growth while managing scope, resourcing, revenue in line with agency targets.
• Leading, motivating and developing high‑performing account teams, setting clear standards for quality, productivity, collaboration and morale.
• Leading confidently through complex issues and crisis situations, collaborating with the Agency’s senior team and leadership and specialist teams as required.
• Collaborate closely with the Agency’s partners to deliver seamless client experience.

Skills

Agency experience

C-suite relations

Strategic counsel

Client leadership

Senior stakeholder management

Job description

Communications Director (Account Director)

Full-time Permanent Director

Posted 08 Oct 2026

Description

DEC is on the hunt for a new Communications Director (Account Director)

We’re looking for a Communications Director (Account Director) to provide senior counsel and leadership across a growing portfolio of high-profile clients spanning property, technology, financial services, FMCG and more. This role suits an experienced agency professional who can provide valued strategic counsel, build influential C‑suite relationships and manage teams to deliver outstanding work.

If you want to…

• Play a senior agency role in growing a diverse portfolio of globally recognised and high‑growth brands
• Work across corporate, technology, consumer and culturally relevant categories
• Shape account direction, become a trusted C‑suite adviser and drive client retention and agency growth
• Join a high‑performing, collaborative agency culture
• Be part of an agency’s management team

… then DEC may be the place for you!

A Communications Director (aligned to Account Director) at DEC is a senior agency position, spanning client and team management, as well as helping drive the Agency’s growth agenda. The Communications Director is the lynchpin between client needs and client outcomes, leading the delivery of integrated communications strategies, in close collaboration with and reporting to the Group Client Director.

The successful candidate will combine best‑in‑class communications craftsmanship with strong commercial management to achieve client retention, satisfaction and profitability. At DEC, all senior team members are hands‑on in the delivery of client programs.

Your key responsibilities will include:

• Delivering successful integrated communications programs, ensuring strategy, creativity, implementation and measurement align with client objectives
• Shaping strategy, leading client execution, implementation and account direction, collaborating closely with and reporting to the Group Client Director
• Establishing and maintaining strong and influential relationships with clients’ senior executives and related stakeholders and networks
• Identifying strategic opportunities, threats, issues and trends, translating contextual intelligence and insights into actionable counsel
• Ensuring all activity is high quality, impactful, meets agreed performance metrics and evaluated using advanced measurement approaches
• Achieving client satisfaction, retention and organic growth while managing scope, resourcing, revenue in line with agency targets
• Leading, motivating and developing high‑performing account teams, setting clear standards for quality, productivity, collaboration and morale
• Leading confidently through complex issues and crisis situations, collaborating with the Agency’s senior team and leadership and specialist teams as required
• Collaborate closely with the Agency’s partners to deliver seamless client experience

Must have experience:

• 8+ years’ agency experience, or equivalent senior communications experience
• Proven success on large, fast‑paced clients and multidisciplinary teams
• Strong track record providing valued counsel, shaping strategy and delivering high‑impact communications outcomes
• Corporate, technology, consumer or culturally‑led brand experience preferred, with issues and crisis experience highly valued
• Advanced understanding of communications and marketing practice, media, KOLs, creator and digital landscapes, research and measurement
• Excellent commercial and financial management, leadership, negotiation, influence and senior stakeholder management skills

We’re looking for someone who is:

• Confident, credible and influential with C‑suite and senior stakeholders
• Commercially astute, entrepreneurial and proactive in identifying solutions and growth opportunities
• A stickler for detail, with strong judgement and accountability
• Calm, agile and resilient when managing competing priorities or complex issues
• Curious and culturally connected, with strong contextual intelligence
• Empathetic, collaborative and playfully professional, with strong active listening skills
• Tenacious and adaptable, with a finder mindset