Communications And Engagement Officer

the original; New South Wales; Hybrid; AUD 70,000 - 100,000; Full time

Job summary

Transport for NSW is seeking a communications professional to join the Strategic Communications team. You will translate complex information into clear content and deliver high-quality communications for enterprise-wide projects across Transport.

You’ll develop end-to-end plans for strategic initiatives, collaborating with divisions, agencies, and specialist teams to drive outcomes and consistent messaging.

Qualifications

• You’re a communications professional with the ability to plan and deliver complex projects.
• You translate technical information into clear, audience-focused content.
• You coordinate across divisions and specialist teams to meet priorities.

Responsibilities

• Develop end-to-end communication plans for strategic initiatives.
• Coordinate multiple workstreams and manage changing priorities.
• Contribute to communications strategy and engage across the organisation.

Skills

Strong writing

Project management

Stakeholder management

Strategic communications

Job description

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

In this role, you’ll:

Be part of the Strategic Communications team, delivering high-quality communications for a diverse range of enterprise-wide projects and priorities across Transport, translating complex information into clear, audience-focused communications.

This role will see you develop and implement end-to-end communication plans for strategic initiatives, like Respect at Transport Week, working across divisions, agencies and specialist teams.

You’ll contribute to communications strategy and use strong project management skills to coordinate multiple workstreams, work through changing priorities and deliver outcomes across Transport.

About you

You’re a communications professional with experience working on complex projects from planning through to delivery. You’re a strong writer who can quickly understand new topics and create clear, engaging content for different audiences and channels.

You’re organised and can confidently coordinate stakeholders, manage competing priorities and keep projects moving in a fast-paced environment. You’re comfortable working through ambiguity, managing multiple workstreams and collaborating with teams across the organisation.

You build strong working relationships and bring sound judgement, problem-solving skills and a practical approach to communications. You’re also a strategic thinker who can see the bigger picture and translate it into effective communications.

For more information on this position and business unit, view the role description and information pack.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more via Flexible work options and policy

Applications close 11:59 PM Tuesday 17 November 2026

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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