Senior Community and Stakeholder Engagement Officer

Transport for NSW; Sydney; On-site; AUD 121,000 - 136,000; Full time

Job summary

Transport for NSW invites applications for a Senior Community and Stakeholder Engagement Officer to help shape decisions and deliver meaningful engagement across NSW infrastructure projects.

You will develop and implement engagement strategies, lead inclusive stakeholder discussions, and use data and insights to strengthen community trust and participation, working in a complex, multi-stakeholder environment.

Qualifications

• Strong communication and stakeholder engagement skills across government, infrastructure or service delivery.
• Ability to build relationships with communities, councils and project stakeholders.
• Experience turning data and insights into engagement plans and content.

Responsibilities

• Lead engagement activities across major road, rail and public transport projects.
• Develop and implement communication and engagement strategies and coordinate consultation activities.

Skills

Communication

Stakeholder engagement

Analytical skills

Job description

Senior Community and Stakeholder Engagement Officer

Organisation/Entity:Transport For NSW

Job category:Projects

Job location: Sydney, NSW, AU, 2000

Job reference number:106322

Employment type:Fixed Term Full-Time

Salary range:$121175.0-$135716.0

You empower people to work in a way that works for them.

Here's your chance to help communities have a genuine voice in shaping decisions, building trusted relationships and delivering meaningful engagement and communications that strengthen participation, transparency and local outcomes across NSW.

In this role, you'll:

Work on some of the biggest infrastructure projects in NSW. Start your 2027 with a new career at Transport for NSW, supporting some of the state's most exciting major road, rail, and public transport projects. As part of a team delivering high-quality communication, community and stakeholder engagement services across projects, programs and strategic initiatives, you will develop and implement communication and engagement strategies, deliver consultation activities, manage issues, coordinate compelling content and storytelling, and use data and insights to strengthen participation, trust and transparency.

You will lead effective, inclusive and insight-driven engagement and communication activities in a complex, multi-stakeholder and politically sensitive environment with competing priorities and shifting timelines. You'll build and maintain strong relationships with communities, community groups, local councils and project stakeholders, ensuring diverse perspectives are heard and considered while supporting positive project delivery and community outcomes.

We have a number of temporary fixed-term opportunities available until 31 December 2027, with a view to extend roles to support ongoing successful delivery of projects.

Sydney office locations: CBD and Macquarie Park.

For more information on the role and business unit, view therole description and information pack.

About you

Your strong communication, community and stakeholder engagement, analytical and relationship-management skills gained across communications, community engagement, public relations, government, infrastructure or service delivery environments will see you excel in managing complex stakeholder relationships, embedding engagement best practice, supporting project delivery and responding to emerging issues to strengthen community trust, confidence and participation.

You’re recognised as a credible and trusted communicator, skilled at developing and delivering engagement and communication plans, coordinating consultation activities and creating clear, accessible content. You're experienced in using data and insights to inform strategies and deliver consistent, high-quality engagement outcomes that support transparency, informed decision-making and meaningful community participation.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.