Continuous Improvement Manager

Transport for NSW; Sydney; On-site; AUD 90,000 - 110,000; Full time

Job summary

Transport for NSW is seeking a change and adoption lead to guide business readiness and adoption for new technologies across Maritime operations. You will drive communications, engagement and training initiatives to ensure successful integration into day-to-day operations.

As a trusted change leader, you will transform digital initiatives into practical improvements for people and operations, collaborating with teams to ensure smooth adoption and measurable outcomes.

Qualifications

• Experience in digital adoption, transformation or operational environments.
• Strong change, communication and stakeholder engagement skills.
• Ability to turn digital initiatives into practical improvements for teams and operations.

Responsibilities

• Lead business readiness and adoption for new technologies across Maritime operations.
• Deliver practical communication, engagement and training initiatives to help new systems land in day-to-day operations.
• Act as a trusted change leader to drive consistent adoption outcomes.

Skills

Change management

Communication

Stakeholder engagement

Job description

You’re agile, keen and open to meaningful work and opportunities that come your way. You’re highly experienced but this role will surprise you. Get ready to lead, direct and procure to deliver a range of key work packages that affect millions of people. In this role, you'll: Working as part of a team driving digital change across Maritime operations, this role will see you lead business readiness and adoption for new technologies. You will support and guide teams through change by delivering practical communication, engagement and training initiatives that help new systems land successfully in day‐to‐day operations. For more information on this position and business unit, view the role description and information pack.

About you

Your strong change, communication and stakeholder engagement skills, gained through experience in digital adoption, transformation or operational environments, will see you confidently build readiness, support teams through change and drive consistent adoption outcomes. You’re recognised as a trusted change leader, skilled at turning digital initiatives into real improvements for people and operations.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers . Flexible work options may be available. Learn more via Flexible work options and policy

Applications close 11:59 PM Wednesday 11 November, 2026. For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us. Learn more about how to apply via Our recruitment process | Transport for NSW #LI-Hybrid