Commissioning Technician

Carrier; City of Monash; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Full-time position

Training & development

Inclusive environment

Job summary

Carrier is seeking an HVAC Commissioning Technician to lead commissioning and warranty activities across Australia. You will coordinate teams, ensure safety and quality, and maintain strong client relationships to drive successful project handovers and outcomes.

The role requires 5–10 years of HVAC experience, a Certificate III in Airconditioning and Refrigeration, and a proven ability to diagnose and resolve technical issues while delivering superior service.

Qualifications

• 5–10 years’ experience in HVAC, HVACR or related mechanical services.
• Proven experience in service, account management, commissioning or a customer-facing technical role.
• Strong technical knowledge to diagnose and resolve HVAC issues.
• Excellent customer service and communication skills.
• Strong organisational, planning and follow-up skills.
• Demonstrated leadership, negotiation and problem-solving abilities.
• Ability to identify customer needs with commercial awareness.

Responsibilities

• Lead commissioning and warranty activities across designated regions.
• Ensure projects are delivered safely, efficiently and to required standards.
• Provide technical guidance to Field Technicians on commissioning and warranty issues.
• Coordinate handovers, scheduling, resourcing and project requirements.
• Manage warranty claims and documentation within timeframes.
• Support transition from warranty to preventative maintenance.

Skills

HVAC systems

Customer facing role

Diagnostics & repair

Education

Certificate III in Airconditioning & Refrigeration

Job description

We are a global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

Role Overview

The HVAC Commissioning Technician is responsible for leading and coordinating the successful delivery of commissioning and warranty activities across the designated region. The role ensures projects are commissioned safely, efficiently and to the required technical and quality standards, while meeting client expectations, project requirements and commercial objectives. The HVAC Commissioning Technician works closely with internal teams, technicians, clients and contractors to drive timely resolution of issues, effective project handovers and a high standard of customer service.

Lead commissioning activities across warranty sites and designated client accounts, ensuring projects are delivered safely, efficiently and to required standards.

Monitor and manage commissioning and warranty performance, ensuring outcomes meet project, client and business requirements.

Provide technical guidance and support to Field Technicians in resolving commissioning, warranty and technical issues.

Coordinate commissioning handovers, scheduling, resourcing and project requirements with CML, Service Coordinators and Local Branch Managers.

Manage warranty claims and ensure all commissioning, warranty and project documentation is completed accurately and within required timeframes.

Support the transition from warranty to preventative maintenance, ensuring PM requirements are communicated and established prior to the expiry of the Defects Liability Period (DLP).

Build strong relationships with clients and contractors, providing responsive service and supporting effective delivery of commissioning and warranty works.

Identify recurring issues and continuous improvement opportunities, providing feedback to management to improve processes, technical outcomes and customer satisfaction.

Required Competencies & Qualifications

5–10 years’ experience in HVAC, HVACR or a related mechanical services industry.

Proven experience in service, account management, commissioning or a customer-facing technical role.

Strong technical knowledge and demonstrated ability to diagnose and resolve HVAC and mechanical service issues.

Excellent customer service and communication skills, with the confidence to build trusted relationships with clients and contractors.

Strong organisational, planning and follow-up skills, with the ability to manage multiple priorities and deliver outcomes within required timeframes.

Demonstrated leadership, negotiation and problem-solving skills, with a proactive approach to identifying and resolving issues.

Ability to identify customer needs and opportunities, with strong commercial awareness and sales capability.

Hold a current Artik licence, Disconnect & reconnect licence and a Certificate III in Airconditioning and Refrigeration.

Demonstrated ability to work collaboratively as a team player, building strong relationships at all organizational levels.

Strong capability to work both independently and as part of a team, with a service-oriented mindset.

Proficiency in English (written and verbal communication).

Competitive salary package + Full time opportunity

Excellent job stability + Ongoing training and development opportunities

Inclusive work environment + Supportive management team

Opportunity to work across diverse operations throughout Australia

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This isThe Carrier Way.