Commercial Sales Support

Total Tools; Penrith City Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Free onsite parking

Phone provided

Laptop provided

Job summary

Total Tools Penrith is seeking a Full-Time Commercial Sales Support who has a real passion for tools and trades. This exciting role lets you utilise your current skills to build and grow relationships while driving sales for the store in a dynamic, diverse business environment.

This position suits a motivated individual with strong attention to detail and a focus on customer service. You will work with a variety of team members and customers, delivering high-quality service and developing

Qualifications

• Experience sourcing, quoting and supplying to commercial customers.
• Strong customer service and relationship-building skills.
• Back-of-house and administrative responsibilities.
• Ability to follow procedures and maintain accuracy.

Responsibilities

• Reporting to the Commercial Accounts Support Manager.
• Manage daily commercial enquiries and tasks according to urgency and priorities.
• Build and maintain strong relationships with commercial customers and provide high-quality ongoing service.
• Prepare accurate and competitive quotes to convert opportunities into profitable sales.
• Communicate promptly with commercial customers, suppliers and team members.
• Quote and source for commercial customer requirements.
• Follow administrative processes and generate reports; manage follow-ups.
• Involvement in picking, packing and delivery processes.

Skills

Commercial sales

Sourcing & quoting

Customer service

Administrative tasks

Attention to detail

Independent worker

Tools

Pronto

Job description

• Full Time Role with Australia's Ultimate Tool Shop!
• Free Onsite Parking, Phone & Laptop Provided.
• Dynamic Sales Role- Build & Grow Relationships & Drive Sales for your Store!

Total Tools Penrithis looking for a Full-Time Commercial Sales Support who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

• Reporting to the Commercial Accounts Support Manager
• Manage daily Commercial enquiries and tasks according to urgency, customer requirements
  and business priorities
• Build and maintain strong relationships with Commercial customers and provide a high
  standard of ongoing service
• Prepare accurate and competitive quotes with the intent to convert opportunities into
  profitable sales
• Prompt communication with both commercial customers, Suppliers, and fellow team members
• Quoting and sourcing for commercial customer requirements
• Following administrative processes and administrative reports and the follow up thereof
• Involvement in picking, packing, and the delivery process

Does this sound like you?

• Ability to identify sales opportunities
• Previous Experience sourcing, quoting, and supplying to Commercial Customers essential
• Previous Tool Experience and knowledge required
• Previous Customer Service Experience required
• Back of house hands on & administrative role
• Eye for Detail and ability to adhere to procedure
• Ability to work independently and in a fast paced team environment
• Previous experience using “Pronto” preferred but not essential
• Flexible roster opportunities
• Ability to adapt to a changing environment
• Ablility to quickly move from one task to another, based on changing priorities

Why work for us?

For 30 years,Total Toolshas operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few). While continuing to operate as separate entities, we are working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry!

Our operating model is one that respects and invests in our team and customers. We live by our values-One Team, Own it & Get it Done, Customer First & Be the Difference!

We also offer:

• Competitive wages, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.