Commercial Operations Business Partner

nxzen Global; Sydney; Hybrid; AUD 100,000 - 160,000; Full time

Job summary

nxzen Global is seeking a Commercial Operations Business Partner to join our Sydney team on a 4-month contract. You will work with Operations and Delivery to manage labour, utilisation and cost performance, owning analytics, forecasting and KPI reporting to drive commercial decision-making.

The role requires strong Power BI and advanced Excel skills, plus 5+ years in a similar role, ideally in SaaS or related sectors. CPA/CIMA qualification is preferred and data governance is essential.

Qualifications

• Strong knowledge of Power BI and data visualisation tools.
• Advanced Excel skills required.
• Solid understanding of financial modelling principles.

Responsibilities

• Monitor labour costs, utilisation and productivity to identify trends and risks.
• Collaborate with stakeholders to optimise resource allocation and utilisation rates.
• Develop Power BI dashboards and reporting tools for labour, utilisation and cost performance.
• Build financial models to improve speed and depth of analysis using AI tools.
• Identify cost optimisation opportunities to improve margins and efficiency.
• Champion AI and automation to enhance reporting efficiency and analytics capabilities.
• Assist with workforce planning and forecasting to align resources with demand.
• Translate insights into actionable recommendations with measurable value.
• Evaluate tenders and contracts and track milestones to support commercial outcomes.
• Manage data governance across systems to ensure accuracy and integrity.

Skills

Power BI

Excel

AI/ML in finance

Labour cost management

Education

Bachelor's degree in Finance/Accounting

CPA/CIMA qualified

Tools

Power BI

Job description

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Open roles

Commercial Operations Business Partner

About the ROLE:

• Location: Sydney
• 4 months Contract

The Commercial Operations Business Partner works closely with Operations and Delivery teams to manage labour, utilisation, and cost performance across the business. The role owns workforce and cost analytics, drives optimisation initiatives, and partners with senior stakeholders to identify efficiencies, manage risk, and support commercial decision-making.

Responsibilites

Key responsibilities

• Monitor and analyse labour costs, utilisation, and productivity across the business to identify trends, risks, and opportunities.
• Partner with senior stakeholders across Operations and Delivery to optimise resource allocation and improve utilisation rates.
• Partner with team members and vendors to define requirements and deliver Power BI dashboards and reporting tools that track labour, utilisation, and cost performance.
• Build and maintain financial models, using AI tools to improve the speed, accuracy, and depth of analysis.
• Identify cost optimisation opportunities and drive initiatives that improve margin and operational efficiency.
• Champion the use of AI and automation to improve reporting efficiency and analytical capability across the business.
• Support workforce planning and forecasting to align resourcing with business demand.
• Drive outcomes by translating analytical insight into practical recommendations that add measurable value.
• Evaluate tenders and contracts, tracking key milestones to support successful commercial outcomes.
• Manage utilisation and resourcing forecasts to ensure deliverables and commercial targets are met.
• Own master data governance to ensure data accuracy, consistency, and integrity across systems.
• Undertake ad hoc project tasks as required.

The candidate

About YOU

• Strong working knowledge of Power BI and other data visualisation and dashboarding tools.
• Advanced Excel skills.
• Sound understanding of financial modelling principles and techniques.
• Practical experience using AI tools to support and enhance financial modelling and data analysis.
• Strong understanding of labour cost management, utilisation, and workforce optimisation principles.
• At least 5 years' experience in a similar commercial operations or business partnering role.
• Bachelor's degree in Finance, Accounting, or a related discipline; CPA or CIMA qualified.
• Experience working in a SaaS or subscription-based business environment, or within the energy, utilities, or infrastructure sectors.
• Strong stakeholder management skills, with the ability to build trust and influence senior Operations and Delivery leaders.
• Commercially minded, with a track record of driving cost optimisation and measurable business outcomes.
• Curious and proactive, with a continuous improvement mindset toward analytics tools, processes, and the use of AI.
• Hands-on experience building Power BI dashboards and reports directly.