Commercial Housekeeper

Raes On Wategos; Byron Bay; On-site; AUD 55,000 - 65,000; Full time

Job summary

Raes on Wategos, a luxury boutique hotel in Byron Bay, seeks a Commercial Housekeeper to maintain pristine guest rooms, suites and common areas with meticulous attention to detail. You will ensure beds are made, linens refreshed, bathrooms sanitized, and spaces kept immaculate to deliver an exceptional guest experience.

Experience in luxury accommodation and strong time management are essential, along with safe handling of cleaning products and excellent guest service and communication with

Qualifications

• Must have knowledge of housekeeping procedures and cleaning techniques.
• Ability to maintain high presentation standards and attention to detail.
• Strong teamwork and independent work capability.
• Good time management for efficient room servicing.
• Excellent guest service and communication skills.

Responsibilities

• Clean and prepare premium guest rooms, suites and penthouses to presentation and hygiene standards.
• Make beds, replace linen and towels, arrange furnishings and guest amenities.
• Clean and sanitise bathrooms and fixtures.
• Vacuum, sweep and mop floors; clean surfaces throughout accommodation and common areas.
• Dust and maintain furniture and decor, including premium finishes.
• Maintain private balconies and outdoor guest areas.
• Replenish in-room supplies in accordance with procedures.
• Maintain cleanliness of shared hotel areas and surroundings.
• Inspect rooms for damages and report any issues to supervisor.
• Collect used linen and rubbish and follow safety procedures.

Skills

Housekeeping procedures

Cleaning techniques

Safe chemical handling

Attention to detail

Time management

Guest service

Education

Certificate I+ in cleaning operations/hospitality

Job description

About the company:

Raes on Wategos is a luxury boutique hotel and resort nestled in the stunning Byron Bay, offering a unique blend of beachfront elegance, refined design and personalised guest experiences. With beautifully appointed suites, exceptional facilities and a strong reputation for world-class service, Raes provides an intimate and sophisticated coastal retreat. We are currently looking for a highly competent Commercial Housekeeper to uphold the exceptional standards of cleanliness, presentation and attention to detail expected across our guest rooms, suites and shared areas, helping to create a seamless and memorable stay for every guest.

Key responsibilities & duties:

• Clean and prepare premium guest rooms, suites and penthouses to the presentation and hygiene standards expected across Raes Hotel and Guesthouses.


• Make beds, replace linen and towels, and arrange bedroom furnishings and guest amenities to ensure rooms are ready for arriving and staying guests.


• Clean and sanitise bathrooms, including showers, baths, toilets, basins, mirrors, marble, tiled surfaces and bathroom fixtures.


• Vacuum carpets and rugs, sweep and mop flooring, and carefully clean and polish surfaces throughout accommodation and common guest areas.


• Dust and maintain furniture, decorative pieces, fittings and other room features, taking particular care around specialty furnishings, antiques and premium interior finishes.


• Clean and maintain private balconies, outdoor seating areas and other guest-accessible spaces associated with rooms and suites where required.


• Replenish toiletries, towels, linen, drinking glasses and other in-room guest supplies in accordance with established housekeeping procedures.


• Maintain cleanliness and presentation of shared areas within the Hotel and Guesthouses, including internal common areas and spaces surrounding guest accommodation.


• Inspect guest rooms during servicing and promptly report damaged furnishings, faulty equipment, maintenance requirements or missing items to the relevant supervisor.


• Collect used linen and rubbish, maintain housekeeping supplies and equipment, and follow appropriate hygiene, chemical handling and workplace safety procedures.

Qualifications and Work experience:

• Minimum Certificate I or higher in cleaning operations, hospitality or secondary education. Relevant work experience in commercial luxury accommodation may substitute requirement of qualification


• Minimum 2 years of relevant housekeeping experience in a resort, guesthouse, or premium accommodation environment.


• Australian work experience is essential.

Skills and Attributes:

• Knowledge of housekeeping procedures, cleaning techniques, and safe handling of cleaning products.


• Ability to maintain a high standard of presentation and attention to detail across guest rooms.


• Consistent efficiency across independent as well as teamwork.


• Methodical room servicing and time management abilities.


• Strong organisational and prioritisation skills.


• Professional communication and guest service skills.

Australian citizens and permanent residents are encouraged to apply.