Collections & Ar Specialist – Drive Payments & Growth

Melbourne Builders Poles; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Melbourne Law Squared is seeking a highly organised Group Office Administrator to join our Melbourne team on a full-time basis. You’ll support the Executive team, keep the Melbourne office running smoothly, and handle a mix of administrative and operational duties across the group.

You’ll coordinate calendars and travel, manage records in Salesforce, assist with events and onboarding, and look for small improvements to make processes more efficient.

Qualifications

• Experience in executive support or office coordination.
• Excellent organisational and communication skills.
• Discretion handling confidential information.

Responsibilities

• Providing day‑to‑day support to the Executive team, including scheduling, travel and follow‑ups.
• Keeping the Melbourne office running smoothly with facilities, catering and supplies.
• Being a warm first point of contact for clients, candidates and visitors.
• Supporting internal events, onboarding and business development meetings.
• Maintaining accurate records in Salesforce and other systems.
• Building relationships across Squared Group and with external partners.
• Looking for small improvements to processes and ways of working.

Skills

Executive support

Office coordination

Travel planning

Stakeholder liaison

Tools

Salesforce

Job description

Group Office Administrator

Melbourne Law Squared

Job Description

Group Office Administrator

Squared Group | Melbourne | Full-time

Be at the centre of a growing, ambitious group of businesses.

Squared Group is the strategic hub behind Law Squared, Cubed and Tetra Claims, bringing together the people and functions that help our businesses grow and deliver great experiences for our clients and teams.

We’re looking for a highly organised, proactive and people-focused Group Office Administrator to join our Melbourne team.

This is a broad, hands‑on role for someone who loves creating order, making things happen and being the person others can rely on. You’ll work closely with members of our Executive team, help keep our Melbourne office running brilliantly, and provide administrative and operational support across the Group.

No two days will look exactly the same. One moment you might be coordinating an Executive’s schedule or travel, the next organising an internal event, welcoming a client, working with a supplier, updating Salesforce or spotting a process that could simply work better.

What you’ll be doing

You’ll play an important role in keeping our people, office and Executive team organised and connected. Your role will include:

• Providing day‑to‑day support to members of our Executive team, including scheduling, meetings, travel, correspondence and follow‑ups
• Keeping our Melbourne office running smoothly, from suppliers, facilities and technology through to catering, stock and presentation
• Being a warm, professional first point of contact for clients, candidates, visitors and other stakeholders
• Supporting internal events, team activities, onboarding and business development meetings
• Keeping records, databases and systems such as Salesforce accurate and up to date
• Building strong relationships across Squared Group and with our external partners
• Looking for the small improvements that make our processes, office and ways of working better.

The norm for this role will be onsite and in the office.

About you

You’re someone who notices what needs to be done — and gets on with it.

You’re exceptionally organised, have strong attention to detail and can comfortably juggle competing priorities. You’re warm and confident with people, but equally comfortable working behind the scenes to make sure everything runs as it should.

Importantly, you bring good judgement and discretion. You’ll be working closely with senior leaders and handling confidential information, so we’re looking for someone who can be trusted to operate with maturity, professionalism and care.

You’ll ideally bring experience in a similar executive support, administration or office coordination role, with professional services experience an advantage. You’ll also be confident with technology and comfortable learning new systems and tools.

Why Squared Group?

We back our people the same way we back our clients and partners – with trust, flexibility and care. You’ll be part of a team that celebrates the small wins as much as the big ones, and that has your back!

Some of our benefits include:

• Flexible work environment
• Tailored professional development plans
• Discounted corporate ClassPass membership, access to an EAP, and employee referral incentive
• A recognition-led culture where contribution and milestones are celebrated