Club Lounge & F&B Attendant

Accor; Melbourne; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Career development opportunities

Central location in Melbourne CBD

Laundered uniforms

Complimentary hotel stay package for a

Worldwide employee and family and朋友s'"

Job summary

Sofitel Melbourne on Collins, part of the Accor group, invites a Club Sofitel Attendant to join our luxury hospitality team in the heart of Melbourne. You will welcome guests with polished service and deliver both food and beverage and front-office support to Club Sofitel guests.

Ideal candidates bring attention to detail, strong communication, and pride in exceeding guest expectations, with prior experience in a quality establishment and current Victorian RSA.

Qualifications

• Previous experience in a similar role.
• Current Victorian RSA.

Responsibilities

• Maintaining a thorough knowledge of all hotel facilities and promotions.
• Attending to guest's requests quickly and efficiently, constantly striving to provide total customer satisfaction.
• Preparing and serving food & beverages.
• Monitoring the Responsible Service of Alcohol and ensuring compliance with Victorian legislation.
• Maintaining food & beverage stock and inventory control based on current and future occupancy.
• Completing check in and check out procedures and adhering to hotel standards.
• Updating guest profiles, maintaining guest accounts and relevant information during their visit, ensuring charges are posted to the correct account.

Skills

Food & beverage service

Guest interaction

Job description

Sofitel Melbourne on Collins, part of the Accor group, invites a Club Sofitel Attendant to join our luxury hospitality team in the heart of Melbourne. You will welcome guests with polished service and deliver both food and beverage and front-office support to Club Sofitel guests.

Ideal candidates bring attention to detail, strong communication, and pride in exceeding guest expectations, with prior experience in a quality establishment and current Victorian RSA.