Cloud Support Engineer

Persistent Systems; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work options

Flexible working hours

Accessible facilities

Job summary

A technology services company is seeking an experienced professional for a full-time position in Melbourne. The role requires expertise in end-to-end journey mapping, Kafka, and event tracking. Candidates should have 8-11 years of relevant experience and a collaborative mindset. The organization offers hybrid work options and is committed to accessibility and inclusion, making it a great opportunity for diverse applicants.

Qualifications

• 8-11 years of experience in a relevant field.
• Experience with event tracking and investigation.
• Familiarity with hybrid work environments and digital collaboration tools.

Responsibilities

• Lead end-to-end journey mapping and investigation of calls.
• Manage event tracking and alerting processes.
• Collaborate with teams on Kafka and event sourcing strategies.

Skills

KQL

UserAuth tokens

Kafka (Event sourcing/publishing)

Event streaming

Alerting viz Azure AppInsights

Job description

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

About Position

Location: Melbourne, Australia

Experience: 8-11 years

Job Type: Full Time Employment

Job Description

• End to end Journey mapping/investigation of calls.
• KQL .
• UserAuth tokens.
• Alerting
• Kafka (Event sourcing/publishing)
• Event tracking/investigation.
• Event streaming.
• Event tracking/investigation.
• Alerting viz Azure AppInsights and GCP logs.

Benefits and Accessibility

• We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
• Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

We welcome diverse candidates and invite you to apply for this opportunity.