Clinical Trials Assistant

Canopy Clinical Research; Northern Beaches Council; On-site; AUD 55,000 - 69,000; Part time

Job summary

Canopy Clinical Research is seeking a casual Clinical Trials Assistant for our Brookvale site, working 3–4 shifts per week. You will provide data entry and administrative support to the Clinical Research Team and act as receptionist, greeting patients and visitors and scheduling appointments.

You will collect patient information, ensure privacy compliance, manage CTMS data, and assist with budget and payments while collaborating with nurses, coordinators and site leadership.

Qualifications

• A certificate or diploma in pathology, biomedical science or related field preferred.
• Prior experience as Medical Receptionist or Administrator.
• Experience in Clinical Trials is highly desired.
• High attention to detail and ability to correctly manage and import patient/trial data.
• Well-developed interpersonal skills and the ability to communicate effectively and work productively in a team environment.
• Strong time management skills and high attention to detail.

Responsibilities

• Data entry and administrative support to the Clinical Research Team and site receptionist duties.
• Greet and assist patients and visitors, ensuring a professional and welcoming experience.
• Schedule and maintain patient appointment calendar; confirm and guide on study procedures.
• Collect and record basic patient information in accordance with protocol and privacy regulations.
• Respond to patient inquiries and escalate complex questions to the clinical team.
• Monitor, organise, and replenish site supplies; maintain trial documentation and records.
• Setup and maintain trial information on site CTMS and physical trial documentation, plus quality checks.
• Assist in study budget and expense management, and oversee site and vendor payments.
• Collaborate with Clinical Research Coordinators, Nurses, Phlebotomists, Doctors and Site Director.
• Keep meticulous records for every patient and sample; deliver documentation within strict turnaround times.

Skills

Data entry

Medical reception

Clinical trials

GCP knowledge

CTMS

Budget & payments

Education

Certificate or Diploma in Pathology, Biomedical Science or related field

Tools

CTMS exposure

Job description

We have an exciting opportunity to join our established Brookvale Clinical Research site as a Clinical Trials Assistant on a casual basis, working between 3-4 shifts per week.

In this position you will be tasked with data entry and administrative support to the wider Clinical Research Team and drive to deliver great customer service as the site's receptionist.

Greet and assist patients and visitors, ensuring a professional and welcoming experience.

Manage the scheduling of patient appointments and maintain the appointment calendar.

Confirm patient appointments and provide guidance on study procedures and reschedule appointments if necessary.

Collect and record basic patient information in accordance with protocol and privacy regulations.

Respond to general patient inquiries about visits and procedures, escalating complex questions to the clinical team.

Monitor, organise, and replenish site supplies.

Play a key role in accurate data collection and keep reliable project documentation and records

Collection of data in accordance with GCP standards

Provide administrative support for investigator meetings

Setup and maintain trial information on site CTMS, as well as physical trial documentation collection and quality checks

Assist in study budget and expense management, oversight the site payment and vendor payment

Working closely within a team of Clinical Research Coordinators, Nurses, Phlebotomists, Doctors and the Site Director

Keeping meticulous records for every patient and sample

Delivering documentation within strict turnaround times

Assist with other duties as required, e.g. calibration & equipment checks

The successful candidate will have the following skills/experience:

Certificate or Diploma in Pathology, Biomedical Science or a related field preferred

Prior experience as a Medical Receptionist or Administrator

Experience in Clinical Trials is highly desired

High attention to detail and ability to correctly manage and import patient/trial data

Well-developed interpersonal skills and the ability to communicate effectively and work productively in a team environment

Strong time management skills and high attention to detail

Demonstrate a high level of commitment to the principles of quality management and continuous quality improvement

About us:

Canopy Clinical Research is a dedicated, multi-site, private Clinical Trials network on the East-coast of Australia. We conduct trials on a broad therapeutic range, from Phase 1 through to Phase 4. We excel in generalist studies with a large volunteer recruitment pool and have proven to be equally capable in delivering results for more specialist indications requiring patients.