Clinical Trials Administration Officer - Cardiology/ Monash Heart

Monash Health; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Monash Health is seeking a Clinical Trials Administration Officer for the Cardiology/Monash Heart unit to greet and check-in trial participants, manage appointment bookings and provide admin support to the Victorian Heart Hospital clinical trials team.

The role also includes diary management for the VHH Director of Research and the VHH Clinical Trials and Research Manager, supporting a busy, expanding unit engaged in international trials and investigator-driven research in cardiovascular science.

Qualifications

• Experience working in a patient-facing administration role desirable
• Strong verbal and written communication skills
• Computer literacy including skills within the Microsoft Office Suite (Word and Outlook)
• Strong organisational and time management skills
• Ability to work effectively with others within a team
• Ability to work autonomously once assigned tasks

Responsibilities

• Greet and check-in clinical trial participants and manage appointment bookings
• Answer general phone calls and provide administration support to the Victorian Heart Hospital clinical trials team
• Manage diary for the VHH Director of Research and the VHH Clinical Trials and Research Manager
• Support the team in a busy and expanding cardiovascular research program

Skills

Organized

Verbal communication

Written communication

Autonomous work

Team collaboration

Tools

Microsoft Office

Job description

Clinical Trials Administration Officer - Cardiology/ Monash Heart

Monash Health exists to reimagine care, so that people can live their best lives.

We provide safe andequitablecare, for every stage of life, delivered with world-leadingexpertiseand over 175 years of experience.

As a leading academic health service,we'recommitted to providing tomorrow's care today by integrating research,teachingand training into everyday practice.

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

About the Role

We are looking for an enthusiasticClinical Trials Administration Officer to greet/check-in clinical trial participants, manage appointment bookings, answer general phone calls and provide administration support to the Victorian Heart Hospital (VHH) Clinical Trials team. Another key function of this role is diary management of the VHH Director of Research and VHH Clinical Trials and Research Manager.

We are a busy and expanding research unit participating in an increasing number of major international, multi-centre clinical trials, including first in human studies and investigator driven research and are at the forefront of cardiovascular research.

If you are ready for that next challenge in your career, you are invited to apply for this exciting opportunity.

1.0 EFT (3-year fixed term with possibility of contract renewal).

About You

An organised person who takes pride in their work and enjoys working collaboratively across a supportive team.

To ensure your success in this role, you will have following demonstrated skills, experience and knowledge:

Experience working in a patient-facing administration role desirable

Strong verbal and written communication skills

Computer literacy including skills within the Microsoft Office Suite (Word and Outlook)

Strong organisational and time management skills

Ability to work effectively with others within a team

Ability to work autonomously once assigned tasks

For a confidential discussion and to explore this opportunity further, please reach out toDebra O'Leary, VHH Clinical Trials and Research Manager on (03) 7511 1***.

Our Culture and Values

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.

We areFullHearted, OpenMindedandAllIn,enabling excellent service delivery and a positive candidate and employee experience every time.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness,equityand diversity in the workplace and to Child Safe Standards.