Clinical Support Officer - Rehabilitation

NSW Health; Tamworth; On-site; AUD 74,000 - 76,000; Full time

Job summary

NSW Health in Tamworth is seeking a Clinical Support Officer - Rehabilitation to provide proactive administrative support in a busy clinical service under the NUM.

You will manage rosters, assist with data entry for patient care, support accreditation and incident processes, and handle workforce tasks including recruitment, leave and payroll to help managers meet KPIs.

Applicants should have Certificate III in Health Administration or equivalent and strong communication and computer skills.

Qualifications

• Hold or is willing to undertake a Certificate III in Health Administration or equivalent.
• Excellent communication skills including accurate spelling and comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.
• Demonstrated experience in word processing, spread sheet and database software.
• Demonstrated ability to organise and prioritise workload and tasks to meet deadlines.
• Capacity to work under broad supervision in undertaking a diverse range of tasks.
• Demonstrated ability to perform effectively as a team member in a high pressure, high volume work environment.

Responsibilities

• Maintain ward/unit rosters including approved roster changes using relevant IT systems.
• Data entry related to patient care requirements to support patients and health care team
• Support administrative aspects of activities such as numerical profiling, quality accreditation processes and incident management
• Undertake administrative tasks in workforce matters including rostering, recruitment, performance reviews, leave and payroll to assist managers with KPI and people management
• As requested, act as a proxy for the manager to liaise with services like Health Share for staff pay and leave enquiries

Skills

Communication skills

Org & prioritise workload

Teamwork in high pressure environment

Broad supervision capacity

Education

Certificate III in Health Administration

Tools

Word processing software

Spreadsheet software

Database software

Job description

Clinical Support Officer - Rehabilitation

Employment Type:PermanentFull Time
Position Classification:Admin Clinical Support Officer - Rehabilitation
Remuneration:73915.12 - 76218.8
Hours Per Week:38
Requisition ID:REQ703422
Location: Tamworth
Applications close: Wednesday 11th November 2026

Help keep a busy clinical environment running smoothly by providing proactive administration support as a Clinical Support Officer - Rehabilitation

What you'll be doing

Provide timely and accurate administrative services to support a busy clinical service across under the direction of the nursing unit manager (NUM).You'll be responsible for;

• As required and approved by the N(M)UM/Manager,maintain ward/unit rosters including approved roster changes, utilising relevant IT systems
• Where appropriate, actively participate in data entry activities that relate to patient care requirements to support patients and members of the health care team
• Support and participate in the administrative aspects of activities such as numerical profiling, quality accreditation processes and incident management
• Undertake administrative tasks in workforce related matters including rostering, recruitment, performance reviews, leave and payroll, to support N(M)UM's/Managers achieve their KPI's and people management obligations
• At the request of the N(M)UM/Manager, act as a proxy for the manager to liaise with services such as Health Share to clarify staff pay and leave enquiries

What we're looking for

You are a dynamic and proactive admin professional who is comfortable working in a busy clinical environment. You'll bring:

• Hold or is willing to undertake a Certificate III in Health Administration or equivalent
• Excellent communication skills including accurate spelling and comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.
• Demonstrated experience in word processing, spread sheet and database software.
• Demonstrated ability to organise and prioritise workload and tasks to meet deadlines.
• Capacity to work under broad supervision in undertaking a diverse range of tasks.
• Demonstrated ability to perform effectively as a team member in a high pressure, high volume work environment.

Additional Information

Category: This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Working Rights: We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Internal Applicants: To be eligible to apply for this position the applicant must be a current employee of Hunter New England Local Health District or a current employee of Calvary Mater Newcastle.

Talent Pool (elist): An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

For role related queries or questions contact Rebecca Mitchell on ***************@health.nsw.gov.au