Clinical Support Officer

Hunter New England Local Health District; Newcastle-Maitland; On-site; AUD 51,000 - 53,000; Part time

Benefits offered by this job

Training & development

Monday to Friday role (no weekends)

Employee Assistance Program

Annual & Paid Parental Leave (Pro-rata

Salary packaging

Fitness Passport

Job summary

Hunter New England Local Health District is seeking a Clinical Support Officer to provide essential administrative support to the nursing unit and department. You will help coordinate patient appointments, manage rostering and timesheets, and assist with inventory and ordering of clinical supplies.

The role emphasizes strong communication, organisation, and empathy in a busy healthcare setting. Permanent part-time position located at The Maitland Hospital with a 24-hour per week schedule, Monday

Qualifications

• Experience in administrative support is highly valued.
• Proficiency with Excel and other office software.
• Strong organisational skills and attention to detail.

Responsibilities

• Providing administrative and clerical support under the guidance of the Nursing Unit Manager.
• Coordinating patient appointments and liaising with internal departments and external providers.
• Assisting with staff rostering, timesheets, and workforce systems.
• Supporting inventory management and ordering of clinical supplies.
• Responding to enquiries from staff, patients, and families with professionalism and empathy.

Skills

Organisational skills

Attention to detail

Communication skills

Multitasking

Tools

Excel

Job description

Looking to make a meaningful impact behind the scenes in healthcare? Your organisational skills, attention to detail, and proactive approach will help ensure smooth, high-quality care for every patient, every day.

Remuneration: $37.27 - $38.44 per hour + superannuation + salary packaging

Location: The Maitland Hospital

Employment Type: Permanent Part Time

Position Classification: Admin Clinical Support Off Level 3

Hours Per Week: 24

Requisition ID: REQ702703

Applications Close: Thursday 12th November 2026

More About The Role

As a Clinical Support Officer, you’ll be the backbone of our department, providing essential administrative support and helping the team run efficiently.

Key Responsibilities Include

• Providing administrative and clerical support under the guidance of the Nursing Unit Manager
• Coordinating patient appointments and liaising with internal departments and external providers
• Assisting with staff rostering, timesheets, and workforce systems
• Supporting inventory management and ordering of clinical supplies
• Responding to enquiries from staff, patients, and families with professionalism and empathy

To See Success

You’ll thrive in this role if you enjoy keeping things organised, have an eye for detail, and can confidently juggle multiple tasks in a fast-paced environment. Strong communication skills, comfort with office systems, and a flexible, can-do attitude will make you a standout team member.

Bonus Skills

• Previous administration experience is highly valued
• Proficiency with Excel and other office software will help you hit the ground running

Why Join Hunter New England?

Working with HNE opens the door to career growth and development opportunities while being part of a supportive and collaborative team.

You will also benefit from

• Comprehensive training, mentoring, and ongoing professional development
• Monday to Friday role, no weekends!
• Access to Employee Assistance Program to promote your wellbeing
• Annual and Paid Parental Leave (Pro-rata for part time)
• Salary Packaging Options and Fitness Passport benefits to increase your take-home pay

Additional Information

• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• An eligibility list will be created for future permanent part time and temporary part time vacancies.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

For role related queries or questions contact Ian Bisby on [e-mail]

Information For Applicants

This is a Category B position.

Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer.

All new employees must agree to comply with the requirements outlined in the policy.