Clinical Support Officer Level 3 - Mental Health Services

NSW Health; Sydney; Presencial; AUD 74.000 - 76.000; Jornada completa

Descripción de la vacante

NSW Health is seeking a Clinical Support Officer Level 3 for the Mental Health Services in Cumberland. The role supports day-to-day ward operations, with administrative duties across recruitment, rostering, payroll and data management to ensure clinicians focus on patient care.

Located in North Parramatta, the role sits within Western Sydney Local Health District. Candidates must demonstrate strong communication, organisational, and teamwork abilities and hold or pursue a Certificate III in

Formación

• Excellent communication skills with accurate spelling and clear spoken English.
• Strong organisational skills and ability to meet deadlines in a high-volume environment.
• Demonstrated experience with word processing, spreadsheets and databases.
• Ability to work effectively as part of a multidisciplinary team.

Responsabilidades

• Provide essential administrative support to a designated mental health ward or unit.
• Support staff recruitment, credentialing, rostering, leave management and payroll activities.
• Maintain accurate patient information and perform data entry for the healthcare team.
• Assist with financial and quality reporting, accreditation activities, incident management and numerical profiling.
• Coordinate medical supplies, equipment purchasing, deliveries and maintenance.
• Organise ward meetings, prepare documentation and schedule appointments.

Conocimientos

Excellent communication

Strong organisational skills

Teamwork

Data entry

Educación

Certificate III in Health Administration

Herramientas

HealthRoster

Descripción del empleo

Clinical Support Officer Level 3 - Mental Health Services

Make a difference behind the scenes in mental health care Support a multidisciplinary team delivering exceptional patient care Grow your career with professional development and learning opportunities

Keep mental health services running smoothly. Bring your administration skills, initiative and teamwork to a role where your contribution makes a real difference.

Employment Type: Permanent Full Time
Position Classification: Administration Clinical Support Officer Level 3
Remuneration: $73,915.11 - $76,218.80 per annum
Hours Per Week: 38
Location: Cumberland

Where you'll be working

Located in North Parramatta, Cumberland Hospital is NSW's largest and Australia's oldest mental health facility. With a proud history and a progressive outlook, we provide a broad range of mental health services, from primary to tertiary care, supporting individuals, families and communities across Western Sydney and beyond.

You'll be joining a workplace that values collaboration, innovation and professional growth, where your contribution supports clinicians to deliver safe, respectful and high-quality care.

Be part of a leading mental health service with a strong reputation for clinical excellence and innovation.

Contribute to the exciting transformation of mental health care through the major new Integrated Mental Health Complex at Westmead.

Work alongside dedicated nursing, medical and allied health professionals in a multidisciplinary environment.

Join a values-driven organisation committed to CORE Values, including Collaboration, Openness, Respect and Empowerment.

What you'll be doing

As a Clinical Support Officer (CSO) Level 3, you'll play an essential role in supporting the day-to-day operations of a designated mental health ward or unit. Working closely with the Nurse/Unit Manager and multidisciplinary team, you'll deliver reliable, timely and accurate administrative support, helping clinicians focus on what matters most – patient care.

Your responsibilities will include:

Support staff recruitment, credentialing, rostering, leave management and payroll activities.

Maintain accurate patient-related information, undertake data entry and provide administrative support to the healthcare team.

Assist with financial and quality reporting, accreditation activities, incident management and numerical profiling.

Coordinate medical supplies, equipment purchasing, deliveries and maintenance to ensure the team has the resources it needs.

Organise ward/unit meetings, prepare documentation, schedule appointments and follow up on actions to support effective communication and service delivery.

Ready to make a difference?

At Western Sydney Local Health District, you'll have the opportunity to grow professionally, collaborate with passionate healthcare professionals and help shape the future of mental health services.

Requisition ID

REQ700120

Applications Close

22nd November 2026

Need more information?

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more info, please visit https://www.steppingup.health.nsw.gov.au/ .

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Holds or is willing to undertake a Certificate III in Health Administration

Excellent communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.

Demonstrated experience in word processing, spreadsheet and database software

Strong organisational skills and ability to meet deadlines

Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment

Experience with computerised rostering systems (HealthRoster).