Clinical Services Coordinator

Tamworth Aboriginal Medical Service; Tamworth Regional Council; On-site; AUD 90,000 - 140,000; Full time

Job summary

Tamworth Aboriginal Medical Service (TAMS-AC) invites applications for a Clinical Services Coordinator to lead our clinic’s daily operations and support a multidisciplinary clinical team in Tamworth NSW. The role emphasizes quality care, accreditation, and continuous improvement to benefit Aboriginal and non-Aboriginal communities.

You will work closely with the Clinical Operations Manager to ensure efficient services, strong team leadership, and robust documentation while fostering respectful

Qualifications

• Experience delivering health services to Aboriginal communities or in culturally safe settings.
• Strong leadership and mentoring abilities within clinical teams.
• Commitment to ongoing professional development and cultural safety.

Responsibilities

• Support the day-to-day operation of the clinic and ensure smooth service delivery.
• Lead and support the clinic team to improve patient experiences and outcomes.
• Build strong relationships with General Practices, Aboriginal Medical Services and hospitals.
• Maintain accurate client records and program documentation.
• Prepare monthly and annual activity and evaluation reports.
• Support and maintain AGPAL Accreditation compliance.
• Promote continuous improvement across the clinic.
• Provide leadership, mentoring and support to clinic staff.
• Develop systems and procedures to strengthen service delivery and accreditation.
• Foster positive internal and external working relationships.
• Lead monthly clinic meetings with support from the Clinical Operations Manager.
• Provide relief and operational support for the Clinical Operations Manager during leave.

Skills

Leadership

Stakeholder engagement

Communication

Multidisciplinary teamwork

Problem solving

Documentation & record keeping

Training & development

Education

Healthcare management qualification (desirable)

Tools

AGPAL accreditation knowledge

Job description

Tamworth Aboriginal Medical Service – Tamworth NSW

Tamworth Aboriginal Medical Service - Aboriginal Corporation (TAMS-AC) is looking for an experienced and passionate clinician to step into a leadership role as our Clinical Services Coordinator.

This is a great opportunity for someone who enjoys working directly with community while also supporting and mentoring a dedicated clinical team. You'll help drive quality care, support continuous improvement, and contribute to better health outcomes for Aboriginal and non-Aboriginal community members across Tamworth and surrounding districts.

At TAMS-AC, we are proud to provide culturally appropriate, inclusive, and person-centred healthcare that strengthens connections to community, culture and wellbeing.

About TAMS-AC

Tamworth Aboriginal Medical Service - Aboriginal Corporation (TAMS-AC) provides culturally appropriate preventative primary healthcare services designed to improve health outcomes for Aboriginal and non-Aboriginal people across Tamworth and surrounding communities.

At TAMS-AC, we are committed to delivering services that are respectful, inclusive, empowering, and grounded in Aboriginal ways of knowing, being, and doing.

About the Role

As the Clinical Services Coordinator, you will support the day-to-day operations of the clinic. You will work closely with the Clinical Operations Manager to ensure the clinic operates efficiently, maintains accreditation standards, and continues to deliver high-quality care.

Key Responsibilities

• Support the smooth day-to-day operation of clinic services.
• Lead and support the clinic team to deliver positive patient experiences and improved health outcomes.
• Build and maintain strong relationships with General Practices, Aboriginal Medical Services, hospitals, specialists and other healthcare providers.
• Maintain accurate and up-to-date client records and program documentation.
• Prepare monthly and annual activity and evaluation reports as required.
• Support and maintain compliance with AGPAL Accreditation Standards.
• Promote a culture of continuous improvement across the clinic.
• Provide leadership, mentoring and support to clinic staff.
• Develop and implement systems and procedures that strengthen service delivery and accreditation compliance.
• Foster positive internal and external working relationships.
• Lead monthly clinic meetings with support from the Clinical Operations Manager.
• Provide relief and operational support for the Clinical Operations Manager during periods of leave.

About You

• Aboriginality is a genuine occupational requirement for this position under Section 14(d) of the Anti-Discrimination Act 1977 (NSW).
• Demonstrated experience delivering health services to Aboriginal communities.
• Strong understanding of health issues impacting Aboriginal peoples and communities.
• Excellent problem solving, interpersonal, communication and relationship-building skills.
• Experience working within multidisciplinary teams.
• Well-developed organisational and time management skills.
• Ability to work independently and collaboratively within a team environment.
• Commitment to ongoing professional development and training.
• Current Working With Children Check (WWCC).
• Current National Police Check.
• Current NSW Driver Licence.
• Current AHPRA registration as an Aboriginal Health Practitioner.
• Experience working within Aboriginal communities and/or health
• Understanding of the impacts of colonisation, intergenerational trauma, and disadvantage on Aboriginal communities.
• Relevant management or healthcare qualifications or training are desirable but not essential.

Why Join TAMS-AC?

• A supportive and culturally safe workplace.
• Opportunities for professional development and career growth.
• Meaningful work that contributes to healthier communities.
• The opportunity to lead, inspire and make a lasting impact.