Clinical Coordinator

Mornington Peninsula Dental Clinic; Mornington; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Above-award pay

Leadership development

Practice leadership support

Job summary

Mornington Peninsula Dental Clinic is seeking an experienced Clinical Coordinator to lead our dental assisting team and elevate the standard across practices. This hands-on role balances chairside involvement with leadership duties to ensure smooth operations, proper sterilisation, and stock control across nine chairs.

You’ll mentor and train staff, set the standard for performance, and partner with management to sustain a patient-first, high-quality dental care culture on the Mornington

Qualifications

• Solid experience as a dental assistant in a busy general practice.
• A Certificate III or IV in Dental Assisting is well regarded, but what matters most is that you’ve done the work and know what excellent chairside assisting and surgery management look like.

Responsibilities

• Train and mentor our dental assistants, helping them build their skills and confidence.
• Be the main point of contact for the dental assisting team, so they always know who to come to.
• Lead the morning huddle with the dental assisting team, setting everyone up for a smooth and well-organised day.
• Oversee stock levels and coordinating ordering, so surgeries have what they need without waste or last-minute scrambles.
• Oversee our sterilisation processes and ensure our standards are met every day.
• Check each surgery at the end of the day to ensure stock, cleanliness and instrument counts are correct.
• Hold the team accountable for completing duties and maintaining standards with warmth and fairness.

Skills

Leadership

Training

Mentoring

Chairside assisting

Stock control

Infection control

Communication

Education

Certificate III or IV in Dental Assisting

Job description

Leadership Role for an Experienced Dental Assistant

Some dental assistants are happy to look after their own surgery and leave it at that. Others just can't help themselves. They notice when a newer team member looks unsure. They quietly show someone a better way to set up a tray. They feel a real sense of pride when the whole team is running smoothly, not just their own room.

If youre the second kind, and youve been wondering whats next for you, please keep reading.

Mornington Peninsula Dental Clinic is a busy, well-established nine-chair practice in the heart of Mornington. Weve been part of this community since the 1970s, and are proud of the reputation we've built for caring, high-quality dentistry. We're looking for an experienced dental assistant who loves teaching, leading and lifting the standard for everyone around them.

The Role

As our Clinical Coordinator, youll be the go-to person for our dental assisting team. Youll lead them day-to-day, train and mentor them, and make sure our surgeries, stock and sterilisation all run to the standard our patients and clinicians deserve.

This is a hands-on role. Youll still be close to the chair and close to the team, but youll also be the one keeping an eye on the bigger picture, making sure nothing slips through the cracks and that every assistant knows what good looks like and has the support to get there.

What Youll Be Doing

• Training and mentoring our dental assistants, helping them build their skills and their confidence
• Being the main point of contact for the dental assisting team, so they always know who to come to
• Leading the morning huddle with the dental assisting team, setting everyone up for a smooth and well-organised day
• Overseeing stock levels and coordinating ordering, so surgeries have what they need without waste or last-minute scrambles
• Overseeing our sterilisation processes and making sure our standards are met every day, not just most days
• Checking each surgery at the end of the day to make sure stock, cleanliness and instrument counts are all where they should be
• Holding the team accountable for completing their duties and keeping standards consistent, with warmth, fairness and follow-through

Who We Re Looking For

Experience and Clinical Know-How

• Solid experience as a dental assistant in a busy general practice. A Certificate III or IV in Dental Assisting is well regarded, but what matters most is that youve done the work and know what excellent chairside assisting and surgery management look like
• A strong understanding of infection control and sterilisation, and the confidence to guide others through it
• Experience with stock control and ordering, or a real knack for staying organised and on top of the detail
• Any previous experience as a senior, lead or head dental assistant will be a big plus, though were just as keen to hear from someone who has been the unofficial leader of their team for a while

Leadership and Training

• You love teaching. Seeing someone grow in confidence because of your support is one of the best parts of your day
• Youre patient and encouraging, and you explain things clearly without making anyone feel small
• Youre comfortable having honest conversations when standards slip, and you can do it kindly and directly
• People naturally come to you for help and advice, and you enjoy being that person

Mindset and Character

• You take pride in doing things properly, whether or not anyone is watching
• Youre reliable and consistent, and the team can count on you to follow through
• You bring calm, steady energy, especially on the busy days
• Youre always looking for ways to do things better, and youre open to feedback yourself
• You care about patients, about your team, and about the practice as a whole

What We Offer

• A role where you can make a real difference and shape how our dental assisting team works
• Above-award pay for the right person, reflecting the leadership side of the role
• Ongoing professional development, including leadership support and training
• A practice that is investing in its systems, training and culture, so you will be part of something that keeps getting better
• Support from our Practice Manager and an experienced dental business consulting team working alongside the practice
• A practice owner who is hands-on, approachable and invested in his team

A beautiful, custom-built nine-chair practice in a fantastic spot on the Mornington Peninsula

Why MPDC

We’d like to be straight with you. Mornington Peninsula Dental Clinic is in a real growth phase. We have a great foundation, a long history in Mornington, a custom-built nine-chair facility, a large and loyal patient base, and experienced dentists whove been with us for years. Right now, were re-establishing our standards across every part of the practice and building a leadership team that can take us where we know we can go.

If youve worked somewhere that standards felt like your own personal battle, or where the best people quietly carried everyone else, youll understand why this role matters so much to us. We're building a practice where accountability is real, where good work is noticed and appreciated, and where people who care about doing things well feel right at home.

Care.

We care for our patients, for one another, and for the health of the practice were all part of. It shows up in how we speak to patients, how we support each other on the hard days, and how we take pride in doing things properly.

Growth.

People come to MPDC to get better at what they do. We invest in our teams development and create the space for that growth to happen. If you want to progress, this is a great place to do it.

Patient First.

Ethical practice, excellent clinical care, and a patient experience that leaves people feeling well looked after. This is non-negotiable at MPDC.