Clinic Operations & Growth Lead

Found Wellness; Albury City; On-site; AUD 60,000 - 80,000; Full time

Job summary

Found Wellness, a growing skin, laser and wellness clinic in Albury, is seeking a Clinic Coordinator to drive day-to-day operations and business growth. You will partner with the Clinic Owner and Clinical Team Leader to streamline processes, manage staff, inventory and customer experience.

The role covers administration, rostering, recruitment support, stock control, performance monitoring and marketing coordination. It requires initiative, ownership and strong communication skills.

Qualifications

• Experience in clinic coordination, office management or similar operational role.
• Exceptional organisational skills and attention to detail.
• Strong computer skills across multiple software platforms.
• Excellent written and verbal communication.
• Confidence coordinating people, priorities and daily operations.
• Understanding of sales, business performance and customer experience.
• Experience with social media, digital marketing or marketing coordination.
• Strong problem-solving skills and ability to work independently.
• Proactive approach and willingness to take ownership.

Responsibilities

• Overseeing daily clinic operations, administration and workflow.
• Coordinating staff rosters, schedules and internal communication.
• Supporting recruitment, onboarding and team development.
• Managing stock purchasing, inventory control and supplier relationships.
• Monitoring clinic performance, appointment utilisation, retail sales and business targets.
• Coordinating marketing activity, social media content support, promotions, campaigns and events.
• Maintaining and improving clinic systems, procedures and operational standards.
• Supporting client retention initiatives and business development opportunities.
• Building relationships with external businesses, contractors and potential partners.
• Working closely with the Clinic Owner to implement business initiatives and support growth.

Skills

Organisation

Computer skills

Communication

People coordination

Sales understanding

Social media marketing

Problem solving

Ownership

Job description

Found Wellness, a growing skin, laser and wellness clinic in Albury, is seeking a Clinic Coordinator to drive day-to-day operations and business growth. You will partner with the Clinic Owner and Clinical Team Leader to streamline processes, manage staff, inventory and customer experience.

The role covers administration, rostering, recruitment support, stock control, performance monitoring and marketing coordination. It requires initiative, ownership and strong communication skills.