Clinic Manager – Allied Health (NDIS)

Talent Quarter; Ivanhoe; On-site; AUD 90,000 - 130,000; Full time

Job summary

Talent Quarter is seeking a Clinic Manager to lead a high-performing allied health team with clinical leadership and strong operational influence. Reporting to the Directors, you will supervise clinicians, drive performance, recruitment and staff development while ensuring quality client outcomes.

You will oversee supervision, audits, data analysis and service delivery improvements, balancing caseloads, referrals and business performance in a dynamic NSW clinic.

Qualifications

• Allied health leader with clinical background and management experience.
• Experience supervising clinicians and coordinating services.
• Strong knowledge of NDIS processes and billing targets.

Responsibilities

• Provide operational management and clinical leadership to the allied health team.
• Oversee Team Leaders and Supervising Clinicians and support complex clinical questions.
• Lead clinician reviews, progression planning and CPD opportunities.
• Drive recruitment, induction and staff development while managing OH&S and risk.
• Analyse performance data, manage waitlists, referrals and tender opportunities.

Skills

Clinical leadership

Team leadership

NDIS knowledge

People management

Stakeholder engagement

Education

Allied health degree with AHPRA

Job description

Lead a high-performing allied health team. Combine clinical leadership with real operational influence.

Our client is a respected, growing allied health provider delivering NDIS therapy services. They’re known for timely, results-focused intervention and for a team of passionate, professional clinicians. They are now seeking an experienced Clinic Manager to take on a pivotal leadership role.

About the role

Reporting to the Directors, you’ll provide both operational management and clinical leadership to ensure the team delivers best-practice outcomes for clients efficiently and on time. You’ll oversee Team Leaders and Supervising Clinicians and act as the go-to person for complex clinical questions.

Key responsibilities

• Provide oversight and support to Team Leaders and Supervising Clinicians
• Deliver clinical, operational and informal supervision, joint sessions and leadership development
• Lead annual clinician reviews, including progression planning, skill-building and career pathways
• Lead recruitment and induction of new staff, and approve CPD opportunities
• Support staff welfare and help resolve challenging situations, grievances and disputes
• Monitor and improve systems, policies and procedures to build clinical competency, efficiency and staff retention
• Manage OH&S risk, incident reports, complaints and reportable incidents, and support NDIS audit compliance
• Analyse performance data to identify and implement improvements
• Support referral intake and allocation, caseload review and waitlist management
• Explore new business opportunities and maintain tendering and service level agreements
• Oversee queries on payroll, leave, incentive programs and employment contracts
• Manage the team when the Directors are unavailable

About you

• Allied health tertiary qualification with current AHPRA registration
• At least 5 years of clinical experience and/or relevant experience in a similar leadership role
• Proven leadership and coaching skills, both clinical and operational
• Experience managing a team with varying levels of skill and experience
• Sound understanding of NDIS processes and procedures
• Strong time management, able to balance caseload, supervision and leadership duties and meet billing targets
• Excellent written and verbal communication, conflict resolution and stakeholder engagement skills
• A commitment to evidence-based, person- and family-centred practice
• Ability to work independently and autonomously

Requirements

• Current NDIS Worker Screening clearance
• Cleared Police Check for disability (within the last 12 months)
• Working with Children Check
• Valid driver’s licence (travel may be required)
• Full working rights in Australia

Why apply?

• A genuine mix of clinical leadership and business operations, with a real voice in the direction of the clinic
• A supportive, passionate team that values professional growth and wellbeing