Clinic Coordinator — Client Experience & Operations

Angel Aesthetics Clinic; Gold Coast City; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Discounted treatments

Professional development

Performance-based incentives

Job summary

Angel Aesthetics Clinic is seeking a Clinic Coordinator to ensure smooth daily operations, greet clients, manage appointments, handle inquiries, and support billing and records. You will work closely with medical staff to deliver a seamless patient experience and help promote clinic services.

The role offers opportunities for professional development, a supportive team environment, and access to discounted cosmetic treatments. Prior experience in a medical/cosmetic setting is preferred.

Qualifications

• Strong organisational skills with high attention to detail.
• Excellent interpersonal and communication abilities.
• Ability to handle confidential information discreetly.
• Proficient in Microsoft Office Suite and standard office software.
• Comfortable multitasking and supporting a busy clinic environment.

Responsibilities

• Greet clients and provide warm, professional assistance.
• Build connections to create a personable client experience.
• Schedule appointments and optimise clinic resources.
• Handle calls and emails with accurate information.
• Manage patient records with confidentiality and accurate data entry.
• Coordinate with medical staff for seamless patient care.
• Assist with billing and payments and maintain records.
• Collaborate with marketing to promote clinic services.
• Maintain a clean, organised clinic workspace.
• Monitor stock and coordinate staff leave requests.

Skills

Organisational skills

Interpersonal skills

Communication

Microsoft Office

Confidentiality

Multitasking

Team player

Tools

Microsoft Office

Job description

Angel Aesthetics Clinic is seeking a Clinic Coordinator to ensure smooth daily operations, greet clients, manage appointments, handle inquiries, and support billing and records. You will work closely with medical staff to deliver a seamless patient experience and help promote clinic services.

The role offers opportunities for professional development, a supportive team environment, and access to discounted cosmetic treatments. Prior experience in a medical/cosmetic setting is preferred.