Clinic Coordinator

Angel Aesthetics Clinic; Gold Coast City; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Discounted treatments

Professional development

Performance-based incentives

Job summary

Angel Aesthetics Clinic is seeking a Clinic Coordinator to ensure smooth daily operations, greet clients, manage appointments, handle inquiries, and support billing and records. You will work closely with medical staff to deliver a seamless patient experience and help promote clinic services.

The role offers opportunities for professional development, a supportive team environment, and access to discounted cosmetic treatments. Prior experience in a medical/cosmetic setting is preferred.

Qualifications

• Strong organisational skills with high attention to detail.
• Excellent interpersonal and communication abilities.
• Ability to handle confidential information discreetly.
• Proficient in Microsoft Office Suite and standard office software.
• Comfortable multitasking and supporting a busy clinic environment.

Responsibilities

• Greet clients and provide warm, professional assistance.
• Build connections to create a personable client experience.
• Schedule appointments and optimise clinic resources.
• Handle calls and emails with accurate information.
• Manage patient records with confidentiality and accurate data entry.
• Coordinate with medical staff for seamless patient care.
• Assist with billing and payments and maintain records.
• Collaborate with marketing to promote clinic services.
• Maintain a clean, organised clinic workspace.
• Monitor stock and coordinate staff leave requests.

Skills

Organisational skills

Interpersonal skills

Communication

Microsoft Office

Confidentiality

Multitasking

Team player

Tools

Microsoft Office

Job description

As the Clinic Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of our clinic. At Angel Aesthetics Clinic we are a premier destination for advanced cosmetic procedures and treatments that enhance natural beauty and boost self-confidence. Our state-of-the-art clinics are staffed by a team of experienced medical professionals dedicated to delivering optimal results and personalised care to our valued clients.

Key responsibilities

• Greeting and assisting clients in a warm and professional manner
• Making strong connections with clients to ensure their experience is personable
• Managing appointment scheduling and ensuring optimal utilisation of clinic resources
• Handling phone calls, emails, and inquiries, providing accurate information to clients
• Managing patient records, maintaining confidentiality, and ensuring accurate data entry
• Coordinating with medical staff to ensure a seamless patient experience
• Assisting with billing and payment processing, and maintaining financial records
• Collaborating with marketing and social media teams to promote clinic services
• Maintaining a clean and organised clinic
• Stock taking and coordinating staff sick leave and leave requests

About you

• Previous experience in a similar coordinator role, preferably in a medical or cosmetic setting
• Excellent organisational skills with a strong attention to detail
• Exceptional interpersonal and communication skills
• Proficiency in using office software, including Microsoft Office Suite
• Ability to handle confidential information with discretion
• Strong multitasking abilities and the capacity to work effectively under pressure
• Positive attitude, team player, and willingness to go the extra mile
• Knowledge of cosmetic procedures and terminology is a plus
• Competitive salary and performance-based incentives
• Opportunities for professional development and training
• Access to discounted cosmetic treatments and products
• A supportive and collaborative work environment
• Contribution to a growing and reputable cosmetic clinic brand

About us

At Angel Aesthetics Clinic we are a premier destination for advanced cosmetic procedures and treatments that enhance natural beauty and boost self-confidence. Our state-of-the-art clinics are staffed by a team of experienced medical professionals dedicated to delivering optimal results and personalised care to our valued clients. Our core values are Generosity, Integrity, Excellence and Prudence. Next year we will be opening two new state of the art clinics in Gold Coast and Brisbane.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Clinic Coordinator?
• Do you have management experience in the healthcare services industry?
• Do you have experience in administration?
• What's your expected annual base salary?
• Do you have a current Australian driver's licence?