Clinic Administrator

jobholler; City of Melbourne; On-site; AUD 34,000 - 44,000; Part time

Job summary

jobholler Melbourne is seeking a Clinic Administrator to be the face of our aesthetics clinic and manage reception, enquiries, and the appointment calendar.

You will process payments, complete end-of-day reports, handle stock takes and product ordering, keep the clinic tidy and sanitised, and support the wider team with ad-hoc admin tasks. Part-time to start, with potential to move to full-time for the right candidate, including Saturdays.

Qualifications

• Minimum 2 years' experience in a customer service role.
• Interest in skincare and aesthetics is a plus.
• Strong communication and teamwork skills.

Responsibilities

• Greet clients and manage reception duties.
• Manage appointment schedule across treatments.
• Process payments and end-of-day reports.
• Monitor stock takes and product ordering.
• Keep the clinic tidy, sanitised and compliant.

Skills

Customer service

Communication

Teamwork

Attention to detail

Skincare enthusiasm

Job description

• Part-time to start, 2-3 x 10 hour days, with potential to move to full-time for the right candidate
• Working hours: 10:30am-8:30pm or 9:30am-7:30pm
• Must be available Saturdays on an ad hoc
• Minimum 2 years' experience in a customer service role

WHO WE ARE?

We are a leading aesthetics clinic known for our premium client experience and results-driven treatments. Our team is passionate about the industry and making every client feel welcome and looked after from the moment they walk through the door.

We're looking for someone who takes pride in creating a polished, professional first impression and can keep a busy clinic running smoothly behind the scenes.

WHAT YOU WILL BE DOING?

As Clinic Administrator, you'll be the face of the clinic, managing reception and ensuring every client interaction reflects our standard of care.

You’ll meet and greet clients, tend to their enquiries, and manage the appointment schedule across treatments. You’ll process payments, complete end-of-day reports, and stay on top of stock takes and product ordering.

You’ll keep the clinic tidy, clean, and sanitised to a high standard, and support the wider team with ad-hoc admin tasks as needed.

This is a busy, client-facing role suited to someone who enjoys the pace of a growing clinic and takes genuine pride in the details.

WHAT YOU WILL NEED...

• A passion for skincare and aesthetics
• Minimum 2 years' experience in a customer service role
• Excellent communication skills and a genuine dedication to client care
• Drive, commitment, and willingness to work effectively within a team
• Availability to work and Saturdays