Clinic Admissions & Family Experience Specialist

Action Behavior Centers - ABA Therapy for Autism; Brighton; Sur place; AUD 57 000 - 66 000; Plein temps

Avantages offerts par ce poste

Health insurance 90% coverage

401k with company matching

Maternity/paternity award up to $3,000

FSA for childcare

10 days PTO and 10 paid holidays and 2

flex days (more with tenure)

Free Lunch Fridays!

Team events and recognition nights

Résumé du poste

ABC is seeking a Clinic Admissions Associate to serve as the first connection for families entering ABA therapy. You will guide them through the admissions process with empathy, ensuring they feel informed and supported throughout.

This role emphasizes meaningful relationships, high-quality first impressions, and expanding access to life-changing care for children with autism and their families.

Qualifications

• 1–2 years experience in administrative work, customer service, client relations, or related areas.
• A passion for work that benefits children with Autism Spectrum Disorder and their families.
• An eagerness to be a part of a caring and team-oriented company culture.
• A deep commitment to show up everyday and be a leader at your center.

Responsabilités

• Responsible for the day-to-day administrative functions for our busy clinics such as document management, keeping track of people and things, and internal and external communication with referral sources.
• Provide great support to inbound calls from prospective and current clients/families.
• Become a subject matter expert on autism to help others understand how we help our children and families.

Connaissances

Administrative work

Customer service

Client relations

Team-oriented

Formation

High School Diploma or GED

Bachelor's degree preferred

Description du poste

ABC is seeking a Clinic Admissions Associate to serve as the first connection for families entering ABA therapy. You will guide them through the admissions process with empathy, ensuring they feel informed and supported throughout.

This role emphasizes meaningful relationships, high-quality first impressions, and expanding access to life-changing care for children with autism and their families.