Clinic Administration Officer/Medical Screener

Work Initiatives; Fairfield; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flare discounts

Novated leasing

Fitness Passport

Employee Assistance Program (EAP)

Career development

Team culture

Job summary

Sonic HealthPlus is seeking a Clinic Administration Officer/Medical Screener for our Sydney CBD clinic on a full-time basis. You’ll balance administrative duties with medical screening tasks, supporting patient flow and health assessments in a fast-paced environment.

Reporting to the Practice Manager, you’ll coordinate bookings, manage medical results, and assist with various occupational health screenings. Training is provided, with emphasis on confidentiality and professional service.

Qualifications

• Strong administration and customer service skills with accuracy and confidentiality.
• Experience with health questionnaires, bookings, and clinical support is advantageous.
• Willingness to learn occupational health screening processes and procedures.

Responsibilities

• Provide a professional, welcoming experience for clients in person and by phone, manage bookings and inquiries.
• Process invoicing and assist with day-to-day clinic administration; administer health questionnaires.
• Support occupational health screening activities including audiometry and spirometry as training allows.

Skills

Administration skills

Customer service

Interpersonal skills

Organisational skills

Medical screening

Audiometry

Spirometry

Pathology collection

Confidentiality

Education

Healthcare administration experience

Job description

Clinic Administration Officer/Medical Screener

Location: Sydney CBD Clinic Employment Type: Full-Time | 38 Hours per Week Join Australia's Leading Provider of Occupational Health & General Medical Services

Backed by the world-leading Sonic Healthcare network, Sonic HealthPlus partners with businesses to provide a range of onsite and in-clinic occupational and corporate healthcare services. Sonic HealthPlus is committed to fostering a supportive, inclusive and collaborative workplace where our people thrive. Whether you're wanting to advance your career, develop new skills or looking to make a meaningful difference in your communities, you’ll be empowered to grow and succeed with us.

We offer competitive remuneration, ongoing professional development and flexible working opportunities where possible, all within a supportive team culture built on integrity, excellence and care.

About The Role

We're seeking a motivated and organised Clinic Administration Officer / Medical Screener to join our team at our Sydney CBD Clinic on a full-time basis. This is an excellent opportunity for someone who enjoys working in a fast-paced healthcare environment, balancing administration responsibilities with hands-on medical screening activities and delivering exceptional service to clients. Reporting directly to the Practice Manager, you will play an important role in supporting the smooth operation of the clinic by managing patient bookings, coordinating administration processes and conducting occupational health screening assessments.

You will work closely with our clinical and administration teams to provide a high standard of service, helping support workplace health, safety and wellbeing outcomes for our clients. Previous medical or occupational health experience is highly regarded; however, full training and support will be provided for the right candidate who is eager to learn and develop their skills.

Key Duties & Responsibilities

• Providing a professional and welcoming experience for clients, visitors and stakeholders, both in person and over the phone. Coordinating appointments, managing bookings and responding to client enquiries. Managing medical results and supporting the smooth flow of clients through the clinic.
• Processing invoicing and assisting with day-to-day clinic administration. Administering health questionnaires and ensuring all documentation is completed accurately and confidentially. Conducting a range of occupational health screening assessments, including audiometry, spirometry and drug and alcohol testing (training provided where required).
• Collecting and processing pathology specimens in accordance with established procedures. Preparing and maintaining medical equipment and screening areas to ensure they are clean, stocked and ready for use. Working collaboratively with our multidisciplinary team to deliver exceptional service and support positive health outcomes for our clients.

About You

The successful candidate will be a confident and organised healthcare professional who enjoys variety, working with people and delivering high-quality service in a busy clinical environment.

Essential Requirements

• Strong administration skills with excellent attention to detail and accuracy. Exceptional customer service and interpersonal skills, with the ability to communicate effectively with clients and healthcare professionals.
• Ability to manage competing priorities and work effectively in a fast-paced environment. Strong organisational skills and a proactive approach to supporting clinic operations. Commitment to maintaining confidentiality, professionalism and high standards of service.
• Willingness and ability to learn medical screening processes and occupational health procedures. Desirable Previous experience in medical administration, healthcare reception or a clinical environment.
• Experience conducting occupational health screening assessments. Experience with audiometry, spirometry or specimen collection. Knowledge of workplace health and safety principles.

Benefits

• Flare benefits platform: Access to exclusive discounts and gift cards for more than 9000 retailer locations across Australia.
• Novated leasing: Opportunity to finance a vehicle of your choice with simplified management and potential tax savings.
• Fitness Passport: Enjoy discounted gym memberships at participating fitness centres across Australia to support your health and wellbeing.
• Employee Assistance Program (EAP): Access free, confidential counselling services for you and your immediate family whenever you need support.
• Career development: As part of the Sonic Healthcare network, you'll have access to structured career progression, ongoing professional development, salary progression and network-wide opportunities to develop your skills.
• Supportive team culture: Work alongside experienced and passionate colleagues who support one another, celebrate success and are committed to making a positive difference, every day.

Commitment to diversity:

Sonic HealthPlus is an equal opportunity employer committed to creating an inclusive workplace. We also value candidates with Australian Defence Force (ADF) experience and encourage veterans and partners of veterans to apply.

Why Choose Sonic HealthPlus?

Benefits At Sonic HealthPlus, we value our people and offer a range of benefits to support your career, wellbeing and lifestyle, including: