Clinic Administration Officer

Sonic HealthPlus; Launceston; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flare benefits

Novated leasing

Fitness Passport

Employee Assistance Program (EAP)

Career development

Supportive team culture

Diversity & inclusion

Job summary

Sonic HealthPlus Launceston Clinic is hiring a Clinic Administration Officer to support busy operations with professional reception and patient services. You will coordinate appointments, manage administrative tasks, and assist with health assessments while maintaining confidential medical information and accurate records.

Reporting to the Practice Manager, you’ll join a team dedicated to high-quality occupational and general medical services, backed by the Sonic Healthcare network.

Qualifications

• Strong administration skills and accuracy in handling information.
• Excellent customer service and interpersonal communication.
• Ability to manage competing tasks in a fast-paced healthcare setting.
• Commitment to confidentiality and professional standards.
• Proficiency with computer systems and willingness to learn new software.

Responsibilities

• Provide professional reception and client-facing support.
• Manage appointments and clinic communications.
• Coordinate health assessments and medical service bookings.
• Maintain health questionnaires and accurate documentation.
• Handle confidential medical information per privacy requirements.
• Perform data entry and maintain client records.
• Process invoices and support general admin tasks.
• Assist Practice Manager and clinic team with daily operations.
• Ensure a positive client experience through service excellence.

Skills

Administration skills

Attention to detail

Customer service

Interpersonal skills

Organisational skills

Confidentiality

Computer skills

Tools

Medical practice management software

Job description

Location: Launceston Clinic, TAS

Employment Type: Full-Time | 38 Hours per Week

Join Australia's Leading Provider of Occupational Health & General Medical Services

Backed by the world-leading Sonic Healthcare network, Sonic HealthPlus partners with businesses to provide a range of onsite and in-clinic occupational and corporate healthcare services. Sonic HealthPlus is committed to fostering a supportive, inclusive and collaborative workplace where our people thrive. Whether you're wanting to advance your career, develop new skills or looking to make a meaningful difference in your communities, you'll be empowered to grow and succeed with us.

We offer competitive remuneration, ongoing professional development and flexible working opportunities where possible, all within a supportive team culture built on integrity, excellence and care.

About The Role

We're seeking a motivated and organised Clinic Administration Officer to join our team at our Launceston Clinic on a full-time basis.

This is an excellent opportunity for someone who enjoys working in a busy healthcare environment, delivering exceptional customer service and managing a variety of administrative responsibilities that support quality patient care and clinic operations.

Reporting directly to the Practice Manager, you will play an important role in ensuring the smooth day-to-day running of the clinic by coordinating appointments, supporting administrative processes and providing a welcoming experience for clients, patients and visitors.

Working closely with our clinical and administration teams, you will contribute to the delivery of efficient and high-quality occupational health and general medical services. Previous medical administration experience is highly regarded; however, training and support will be provided for the right candidate who is eager to learn and develop their skills.

Key Duties & Responsibilities

• Providing professional and friendly reception support to clients, patients and visitors.
• Managing appointment bookings, client enquiries and general clinic correspondence.
• Processing medical bookings and supporting the coordination of health assessments and medical services.
• Administering health questionnaires and ensuring accurate documentation is maintained.
• Managing results, reports and confidential medical information in accordance with privacy requirements.
• Completing data entry and maintaining accurate client records.
• Processing invoices and supporting general administrative functions.
• Assisting the Practice Manager and wider clinic team with day-to-day operational requirements.
• Ensuring a positive client experience through exceptional customer service and effective communication.
• Working collaboratively with healthcare professionals and administration colleagues to support efficient clinic operations.

About You

The successful candidate will be a confident and organised administrator who enjoys working with people and is committed to delivering outstanding service in a healthcare environment.

Essential Requirements

• Strong administration skills with excellent attention to detail and accuracy.
• Excellent customer service and interpersonal skills, with the ability to communicate effectively with clients and team members.
• Ability to manage competing priorities and work effectively in a fast-paced environment.
• A proactive approach with strong organisational skills and the ability to work both independently and as part of a team.
• Commitment to maintaining confidentiality, professionalism and high standards of service.
• Good computer skills and confidence learning new systems and processes.

Desirable

• Previous experience in medical administration, healthcare reception or a similar customer-focused environment.
• Experience using medical practice management software.
• Understanding of healthcare administration processes and terminology.

Why Choose Sonic HealthPlus?

At Sonic HealthPlus, we value our people and offer a range of benefits to support your career, wellbeing and lifestyle, including:

Benefits

• Flare benefits platform: Access to exclusive discounts and gift cards for more than 9000 retailer locations across Australia.
• Novated leasing: Opportunity to finance a vehicle of your choice with simplified management and potential tax savings.
• Fitness Passport: Enjoy discounted gym memberships at participating fitness centres across Australia to support your health and wellbeing.
• Employee Assistance Program (EAP): Access free, confidential counselling services for you and your immediate family whenever you need support.
• Career development: As part of the Sonic Healthcare network, you'll have access to structured career progression, ongoing professional development, salary progression and network-wide opportunities to develop your skills.
• Supportive team culture: Work alongside experienced and passionate colleagues who support one another, celebrate success and are committed to making a positive difference, every day.
• Commitment to diversity: Sonic HealthPlus is an equal opportunity employer committed to creating an inclusive workplace. We also value candidates with Australian Defence Force (ADF) experience and encourage veterans and partners of veterans to apply.

Primary Location

AU-TAS-Launceston

Job Posting

10-Nov-2026