Client Technology Team Lead — Hybrid IT Services

Queensland University of Technology; Brisbane; Hybrid; AUD 161,000 - 169,000; Full time

Benefits offered by this job

Flexible work arrangements

Salary packaging

Parental leave

Job summary

Queensland University of Technology (QUT) is seeking a Team Leader, Client Technology to lead a team delivering client computing, software, print, meeting rooms, and learning environment support.

The role focuses on prioritising workloads, coordinating projects, and driving digital transformation benefits across the DBS portfolio. A hybrid work arrangement aligns with QUT’s flexible working approach.

Qualifications

• Education, training and/or relevant experience equivalent to postgraduate qualifications in a relevant discipline together with extensive relevant experience leading frontline technical service teams.
• Proven leadership skills with ability to motivate, direct and escalate conflicts.
• Exceptional communication and interpersonal skills across organisational levels.
• Ability to plan operational roadmaps, drive process improvements and coordinate projects.
• Experience partnering with developers and vendors to implement new technologies and practices.

Responsibilities

• Lead a team of technology specialists to deliver client technology support services.
• Prioritise workloads and manage competing priorities to ensure effective service delivery.
• Collaborate with vendors and developers to implement contemporary technologies and practices.
• Provide performance planning, development support and career progression for staff.

Skills

Leadership

Communication

Team management

Project coordination

Root cause analysis

Vendor collaboration

Strategic planning

Education

Postgraduate qualification

Job description

Queensland University of Technology (QUT) is seeking a Team Leader, Client Technology to lead a team delivering client computing, software, print, meeting rooms, and learning environment support.

The role focuses on prioritising workloads, coordinating projects, and driving digital transformation benefits across the DBS portfolio. A hybrid work arrangement aligns with QUT’s flexible working approach.