Client Success & Scheduling Lead

Kclean Services Pty Ltd; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Kclean Services Pty Ltd in Prestons, NSW, is hiring a Client Service Manager to be the primary liaison with our clients and ensure exceptional service delivery. You will manage client relationships, coordinate service schedules, oversee billing queries, and support the cleaning teams to meet client expectations.

In this full-time role, you'll drive client satisfaction, retention, and business reputation while collaborating across a professional team and maintaining meticulous records, schedules,

Qualifications

• The role involves acting as primary liaison with clients and ensuring service delivery.

Responsibilities

• Be the primary liaison with clients and ensure exceptional service delivery.
• Manage client relationships, coordinate service schedules, and oversee billing queries.
• Support the cleaning teams to meet client expectations.
• Drive client satisfaction and retention while maintaining meticulous records and schedules.

Job description

Kclean Services Pty Ltd in Prestons, NSW, is hiring a Client Service Manager to be the primary liaison with our clients and ensure exceptional service delivery. You will manage client relationships, coordinate service schedules, oversee billing queries, and support the cleaning teams to meet client expectations.

In this full-time role, you'll drive client satisfaction, retention, and business reputation while collaborating across a professional team and maintaining meticulous records, schedules,