Client Services Specialist — Flexible Hours & Growth Path

Canning Tax and Advisory; Toowoomba Regional; On-site; AUD 65,000 - 80,000; Full time

Job summary

Canning Tax & Advisory, an expanding accounting and business advisory firm based in Toowoomba, seeks a Client Services Administrator. You’ll own onboarding, AML checks and process improvements while supporting bookkeeping, payroll and client reporting.

The role offers flexibility between part-time or full-time hours, with a 12-month fixed term and potential extension depending on business needs. Collaborative team environment and cloud-based tools are used.

Qualifications

• Minimum 2 years’ experience in a public practice accounting role.
• A self starter who takes initiative and follows tasks through to completion.
• Confident identifying better ways of doing things and putting them into practice.
• Professional presentation and strong communication skills.
• Proficiency in Microsoft 365, Xero and the ATO and ASIC online services.
• Experience with FYI, MYOB, Reckon or QuickBooks is beneficial but not essential.
• Quick learner with a proactive, can do attitude.

Responsibilities

• Take ownership of new client onboarding, including engagement letters, identity verification and AML checks.
• Review, improve and document our administrative processes so the team can follow them consistently.
• Coordinate ATO and ASIC lodgements and correspondence.
• Assist with annual compliance lodgements for clients.
• Provide bookkeeping, data entry and payroll support.
• Generate reports and prepare client report packs.
• Support directors and the broader team with administrative tasks.
• Manage our practice management database and electronic filing.
• Liaise with clients by phone, email and cloud based services, including reception duties.

Skills

Self-starter

Initiative

Professional communication

Microsoft 365 proficiency

Xero proficiency

Tools

Microsoft 365

Xero

FYI

MYOB

Reckon

QuickBooks

Job description

Canning Tax & Advisory, an expanding accounting and business advisory firm based in Toowoomba, seeks a Client Services Administrator. You’ll own onboarding, AML checks and process improvements while supporting bookkeeping, payroll and client reporting.

The role offers flexibility between part-time or full-time hours, with a 12-month fixed term and potential extension depending on business needs. Collaborative team environment and cloud-based tools are used.