Client Services Officer

Calvary Health Care; Canberra; On-site; AUD 28,000 - 46,000; Part time

Benefits offered by this job

Salary packaging

Discounted health insurance

Gym memberships

Paid parental leave

Training and development opportunities

Job summary

Calvary Health Care is seeking a part-time, 6-month contract role in Deakin, ACT. Based at our ACT Home Care Service Centre, the position requires 3 days per week with duties including answering calls, roster maintenance and administrative support for the team leader.

Experience in community care is preferable, and an ACT WWVP card is essential. Strong admin or customer service background and tech proficiency are valued. Availability on Wednesdays and Thursdays is required.

Qualifications

• Experience in community care preferable.
• ACT WWVP card essential.
• Administration or customer service experience preferable.
• Competent and confident in using technology to support work outcomes.
• Must be available Wednesdays and Thursdays.

Responsibilities

• Answering incoming calls.
• Maintaining support worker rosters.
• Administration assistance to support worker team leader.

Skills

Community care experience

Customer service experience

Tech savviness

Wednesday/Thursday availability

Tools

Administration software

Job description

• Progress with purpose at one of Australia’s largest health care providers
• Get ahead with salary packaging, benefits and professional development in a supportive team environment
• Work in a collaborative team environment

• Deakin, ACT, Australia, 2600
• Fixed Term - Time Specific
• Closing on: Nov 17 2026

Position Description

• Progress with purpose at one of Australia’s largest health care providers
• Get ahead with salary packaging, benefits and professional development in a supportive team environment
• Work in a collaborative team environment

About The Role

This is a 6 month contract role with possibility of ongoing. Located in our ACT Home Care Service Centre in Deakin on a part time basis working 3 days per week.

Your main duties will include:

• Answering incoming calls
• Maintaining support worker rosters
• Administration assistance to support worker team leader

About You

• Experience in community care preferable
• ACT WWVP card essential
• Administration or customer service experience preferable
• Competent and confident in using technology to support work outcomes
• Must be available Wednesdays and Thursdays.

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits:

• NFP salary packaging benefits, discounted health insurance and gym memberships
• Paid parental leave
• Training, development pathways and career opportunities

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart.

Please note the following:

• As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role