Client Services Officer

Calvarycare; Canberra; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

NFP salary packaging

Discounted health insurance

Gym memberships

Paid parental leave

Training, development pathways

Job summary

Calvarycare is seeking a part-time, six-month contract role based at the ACT Home Care Service Centre in Deakin. The coordinator will handle incoming calls, help maintain rosters for support workers, and provide administrative support to the team leader. Availability on Wednesdays and Thursdays is required.

Experience in community care and strong tech skills are valued, with WWVP card essential. Located in Canberra's ACT region, this role offers a supportive team environment, with salary

Qualifications

• Experience in community care preferable.
• ACT WWVP card essential.
• Administration or customer service experience preferable.
• Competent and confident in using technology to support work outcomes.
• Must be available Wednesdays and Thursdays.

Responsibilities

• Answer incoming calls
• Maintaining support worker rosters
• Administration assistance to support worker team leader

Skills

Customer service

Administration

Technology literacy

Communication

Roster management

Education

Tools

MS Office

CRM software

Job description

• Progress with purpose at one of Australia's largest health care providers
• Get ahead with salary packaging, benefits and professional development in a supportive team environment
• Work in a collaborative team environment

About the role

This is a 6 month contract role with possibility of ongoing. Located in our ACT Home Care Service Centre in Deakin on a part time basis working 3 days per week.

Your main duties will include:

• Answering incoming calls
• Maintaining support worker rosters
• Administration assistance to support worker team leader

About you

• Experience in community care preferable
• ACT WWVP card essential
• Administration or customer service experience preferable
• Competent and confident in using technology to support work outcomes
• Must be available Wednesdays and Thursdays.

For further information please contact Kelli Harlovich, Service Coordinatoron [e-mail]

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits:

• NFP salary packaging benefits, discounted health insurance and gym memberships
• Paid parental leave
• Training, development pathways and career opportunities

Please note the following:

• As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role