Client Services Officer

Calvary Care; Canberra; On-site; AUD 41,000 - 52,000; Part time

Benefits offered by this job

NFP salary packaging

Discounted health insurance

Gym memberships

Paid parental leave

Training and development

Career opportunities

Job summary

Calvary Care is offering a 6 month contract for a part-time Administration Support role located in Deakin, ACT. 3 days per week, with duties including answering incoming calls, maintaining support worker rosters, and providing administrative assistance to the team leader.

Ideal candidates will have experience in community care or administration, possess an ACT WWVP card, be confident with technology, and be available Wednesdays and Thursdays.

Qualifications

• Experience in administration or customer service is preferred.
• ACT WWVP card is essential.
• Competent with technology to support work outcomes.

Responsibilities

• Answer incoming calls and handle inquiries.
• Maintain and update support worker rosters.
• Provide administration support to the team leader.

Skills

Admin experience

Roster management

Phone handling

Tech-savvy

Customer service

Tools

Microsoft Office

CRM

Job description

• Progress with purpose at one of Australia’s largest health care providers
• Get ahead with salary packaging, benefits and professional development in a supportive team environment
• Work in a collaborative team environment

About the role

This is a 6 month contract role with possibility of ongoing. Located in our ACT Home Care Service Centre in Deakin on a part time basis working 3 days per week.

Your main duties will include:

• Answering incoming calls
• Maintaining support worker rosters
• Administration assistance to support worker team leader

About you

• Experience in community care preferable
• ACT WWVP card essential
• Administration or customer service experience preferable
• Competent and confident in using technology to support work outcomes
• Must be available Wednesdays and Thursdays.

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits:

• NFP salary packaging benefits, discounted health insurance and gym memberships
• Paid parental leave
• Training, development pathways and career opportunities

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart.

Please note the following:

• As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role