Client Services & Front Desk Coordinator

Life Legacy Legal; City of Brisbane; On-site; AUD 48,000 - 64,000; Full time

Job summary

Life Legacy Legal in Brisbane seeks a dedicated Client Services Officer to support reception and front-of-house operations with a strong focus on client care. You will coordinate schedules, manage enquiries and ensure a welcoming, professional environment within the Sandgate office.

Responsibilities include handling payments, scanning and filing, and maintaining safe custody records for important legal documents, while ensuring compliance with firm policies and regulatory requirements.

Qualifications

• Experience in receptionist or client services roles is preferred.
• Professional, organised and reliable with strong attention to detail.
• Excellent written and verbal communication and ability to work with others.

Responsibilities

• Greet clients, manage bookings and monitor reception emails.
• Process payments, billing and receipting for general and trust accounts.
• Maintain safe custody registers and secure storage of original documents.
• Coordinate entry, retrieval and release of safe custody documents per policy.
• Support front of house operations and office administration.

Skills

Excellent communication

Organised

Attention to detail

Multitasking

Interpersonal skills

Team player / collaborative

Tech-savvy

Job description

Life Legacy Legal in Brisbane seeks a dedicated Client Services Officer to support reception and front-of-house operations with a strong focus on client care. You will coordinate schedules, manage enquiries and ensure a welcoming, professional environment within the Sandgate office.

Responsibilities include handling payments, scanning and filing, and maintaining safe custody records for important legal documents, while ensuring compliance with firm policies and regulatory requirements.